Guide for Admin Users
This article covers how to set up your Mangomint account as an Admin user. Admin users usually include business owners and managers who are responsible for setting up and managing their Mangomint account.
Link copiedDemo mode
When you first sign up for a Mangomint account, your account is in demo mode. Demo mode adds sample data to your account so you can use Mangomint in a test environment. A Demo label is added next to any sample data.
When you're ready, you can turn off demo mode from the Get Started page in your account. Turning off demo mode does not automatically begin a paid subscription.
When demo mode is turned off:
Sample data with a Demo label is deleted.
Appointments are deleted. It is important to turn off demo mode before transferring any appointments from a previous booking software into Mangomint.
Form templates are disabled and form submissions are deleted.
If you add the following new information to Mangomint in demo mode, the information will remain in the system after demo mode is turned off:
Business Setup information
Cancellation Policy
Clients
Products
Services
Staff Members
Note: Demo mode must be turned off before you can sign up for payment processing.
Link copiedGet Started page
Use the Get Started page in Mangomint to help you set up your account. The Get Started page includes helpful links, a list of tasks to try in Mangomint, and a Setup Guide to help you get up and running.
Link copiedHelpful articles for setting up your account
Here’s a list of articles that can help you set up your account:
Business Setup: Set up your business details, locations, branding, etc.
Apps & Integrations: Enable/disable apps and manage integrations.
Staff Setup: Set up your staff members and invite them to the platform.
Services Setup: Set up your services, service customizations (add-ons), etc.
Cancellations & Rescheduling: Set your cancellation policy, allow self-cancellations, etc.
Automated Messages: Configure automated emails and texts.
Online Booking Setup: Enable online booking, adjust online booking preferences, etc.
Payments: Learn about payment types, the Front Desk Display, etc.
Link copiedOnboarding session
Your onboarding session is a 30-minute call (with screen share) where one of our Onboarding Managers will discuss the following with you:
Data import and transition from your previous booking software
Processing sales using Mangomint
Any questions you have about Mangomint or the onboarding process
Link copiedImporting your data
If you are transferring to Mangomint from a previous booking software, our team is happy to import your data.
For most booking systems, we can import the following:
Clients (including contact details): It takes about 24 hours to import your clients once we receive all your client information.
Products, inventory, and gift cards: We will import your products, inventory, and gift cards a few days before your launch date to ensure you have more accurate stock levels and gift card balances.
Depending on your previous booking software, we may or may not be able to import client notes, formulas, previous sales, and previous appointments. Your Onboarding Manager will discuss this with you during your onboarding session.
Link copiedDeciding on a launch date
Your launch date is the date you will start to use Mangomint as your day-to-day software and turn off your previous booking software. Picking a launch date will help you determine which future appointments from your previous booking software you will need to transfer into Mangomint. You only need to transfer future appointments from your launch date onward.
Link copiedTransferring future appointments
If you are transferring to Mangomint from a previous booking software, you will need to manually transfer future appointments (only from your launch date onward) into Mangomint.
Before transferring future appointments, disable your automated messages in Mangomint so that your clients don’t receive notifications as you work through the transfer process.
If you are importing your client list into Mangomint, please wait until we have finished importing clients before transferring appointments.
During the transfer process, keep the appointments up to date in both your previous software and Mangomint. Any change to a future appointment (such as rescheduling or cancellation) should be made in both systems.
Learn more about creating appointments.
Link copiedStarting your subscription
Visit our website to compare Mangomint plans and find the plan that works for you. When you're ready, start your Mangomint subscription.
Once you’ve set up your account, learn the Mangomint basics, including how to create and check out appointments.
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