FAQ: Tips/Gratuity
Get answers to frequently asked questions about tips/gratuity.
Can't find what you're looking for?
Start a chat with us to talk to a real person and get your questions answered, or register for one of our live webinars.
Select a topic:
Calendar & Appointments
FAQ: Calendar & Appointments
How can I set up alternating hours for staff members?How can I link my Mangomint calendar to my iCal calendar?How do I resend client notifications?How can I collect photos during booking?How do I print a client's appointment details?How can I enforce my cancellation policy?How do I un-cancel an appointment?
Payments
Credit Cards
Taking In-Person Payments with the Front Desk DisplayTaking Credit Card PaymentsTaking Payments with a Card Reader Connected to Your iPhone or iPadRequiring a Credit Card in Online BookingManaging Cards on FileClient Self CheckoutMangomint Pay: Balance & PayoutsMangomint Pay: Payout ScheduleMangomint Pay: Monthly SummariesMangomint Pay: Update Account DetailsFAQ: Mangomint Pay
Hardware
Front Desk Display Hardware Purchase GuideSetting Up Your Front Desk DisplaySetting Up the iPad Kiosk ModeConnecting a Card Reader Directly to Your iPhone or iPadCompleting a Test Transaction Using Your Card ReaderUsing a Barcode Scanner to Scan Products During CheckoutUpdating Your Mangomint Mobile AppFront Desk Display Troubleshooting GuideCard Reader Troubleshooting Guide
Memberships
FAQ: Memberships
What do the membership statuses mean?How do I resend the credit card email request to my client?What happens if a credit card payment fails for a membership?How do I apply a membership towards a higher-priced service?How do I remove product or service discounts from a membership during checkout?How do I change the service expiration date on a client's membership?How do I transfer memberships from my previous booking system?How can I send custom email campaigns to my clients with active memberships?