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Payments

FAQ: Payroll Processing for Employers

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    Which pay schedules are supported?

    We support weekly, bi-weekly, semi-monthly, and monthly pay schedules for payroll.

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    Which compensation methods are supported?

    We support commission (service and product), hourly, and salary compensation methods for payroll.

    We also support the following:

    • Greater-of compensation: This allows you to compare commission and hourly earnings on a daily basis or per pay period and only pay the higher amount.

    • Product commission overrides: This allows you to set different commission rates for specific products and product categories per staff member.

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    Can I pay my workers via direct deposit?

    Workers can be paid via direct deposit or paper check. Learn more about the payroll processing schedule, including processing deadlines.

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    How do I set up time off and benefit calculations?

    Learn more about setting up time off policies and benefit policies for workers on your payroll.

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    How do I run an off-cycle payroll?

    If you need to run payroll for an off-cycle pay period, you must be an Admin user, or you must have the Can view Payroll app and Can process payroll runs permissions enabled in Staff Member settings.

    Open the Payroll app and select Options > Run off-cycle payroll.

    When running an off-cycle payroll, you can specify the details of the off-cycle payroll run, including the workers and time period.

    If you pay a worker through an off-cycle payroll and then run a regular payroll that includes the same dates, the worker will not be paid twice for those dates. The worker will only be paid for any dates that were not already paid through the off-cycle payroll.

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