How to Set your Cancellation Policy

In this article, you will learn how to set, manage, and update your cancellation policy.

Once added this cancellation policy will be included in various emails, text messages, and other locations such as online booking. For a guide on creating your cancellation policy, visit our blog.


Setting your cancellation policy

  • Navigate to Settings > Calendar & Appointments > Cancellations:

  • Select Edit

  • Use the text blocks to add, edit, and update your cancellation policy then select Save.

For information on adding or updating additional custom text within your automated messages please go to our Learning Center section on Automated Messages.

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