How do I collect tips on a zero balance sale?

If you have a sale with a $0 balance, you can still collect tips via a credit card. A common example of when this occurs is if a client redeems a package or membership with a sale and the service is fully compensated.

There are two ways to collect tips on zero balance sales:

Collect Tip using Self Checkout

Note: This option is only available if you have an active Mangomint Pay account.

  • Start the checkout as you normally would.

  • On the Payments screen, tap on the Collect Tip with Self Checkout button.

  • Confirm the client’s phone number on file or enter a new one to send the checkout link to.

  • The client should receive a link to complete the sale.

Note: The tip is calculated based on the package or membership value.

To learn more about the client self checkout feature, go to: Client Self Checkout

Collect tip through the payment screen

  • Start the checkout as you normally would.

  • On the Payments screen, add a tip by selecting a tip percentage to automatically calculate the tip, or add a custom amount.

Note: The tip is calculated based on the package or membership value.

  • Complete the sale as you normally would.

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