How do I collect tips on a zero balance sale?
If you have a sale with a $0 balance, you can still collect tips via a credit card. A common example of when this occurs is if a client redeems a package or membership with a sale and the service is fully compensated.
There are two ways to collect tips on zero balance sales:
Collect Tip using Self Checkout
Note: This option is only available if you have an active Mangomint Pay account.
Start the checkout as you normally would.
On the Payments screen, tap on the Collect Tip with Self Checkout button.
Confirm the client’s phone number on file or enter a new one to send the checkout link to.
The client should receive a link to complete the sale.
Note: The tip is calculated based on the package or membership value.
To learn more about the client self checkout feature, go to: Client Self Checkout
Collect tip through the payment screen
Start the checkout as you normally would.
On the Payments screen, add a tip by selecting a tip percentage to automatically calculate the tip, or add a custom amount.
Note: The tip is calculated based on the package or membership value.
Complete the sale as you normally would.
