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To manage your business locations, including adding additional locations, go to Settings > Business Setup > Locations. Your business location details will be displayed in automated messages, online booking, and receipts.

To learn more about managing multiple locations, watch our on-demand Locations webinar.

The business information managed in the Locations tab includes:

  • Address

  • Contact email address

  • Contact phone

  • Service tax rate

  • Product tax rate

  • Time zone

If applicable, you'll need to set your tax rates to charge tax on products and services. Tax rates and requirements for products and services vary by city and state. You’ll need to follow the tax rates for your business location(s).

Adding a location

You can add a location to share some or all of your services, staff members, and gift cards. You will also have the option to run separate reports, adjust individual staff permissions, and more.

To add a location, go to Settings > Business Setup > Locations and select Add a location.

When adding a location, you can choose between a physical or virtual location.

  • Physical location (most common): A “real” location with a physical address.

  • Virtual location: Allows you to separate different business types at the same address (i.e. salon vs spa), or if you need a location without an address (virtual consultations, etc).

After adding a location, enable services and staff members for the location. To enable services for the location, go to Settings > Services and select the service. Select the Locations tab and enable the location. You can enter a different price if the service price is different for that location.

To enable staff members for the location, go to Settings > Staff Members and select the staff member. Select the Locations tab and enable the location.

When more than one location is enabled for online booking, clients can select a location before choosing a service and staff member.

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