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HIPAA Compliance

Mangomint is built to support the privacy and security needs of med spas and related businesses.

If your business requires compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA), the Mangomint team can set up your account so you can handle sensitive Protected Health Information (PHI).

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HIPAA Compliance Overview
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To manage PHI, including creating, receiving, maintaining, and transmitting PHI, please complete the following steps before using Mangomint:

  1. Confirm you are on an eligible Mangomint plan. HIPAA enablement is available on Mangomint’s Standard and Unlimited plans at no extra charge.

  2. Contact Mangomint Support via email or chat. Let Mangomint Support know your business requires HIPAA compliance and request HIPAA enablement for your account.

  3. Review and sign Mangomint’s Business Associate Agreement (BAA). The Mangomint team will provide the required BAA for you to review and sign.

  4. Wait for confirmation from the Mangomint team. HIPAA enablement is not active until you receive confirmation from the Mangomint team.

  5. Use Mangomint in accordance with your HIPAA compliance obligations. Your business remains responsible for managing user access, training staff, limiting PHI to appropriate fields and workflows, and following your own HIPAA policies and procedures. Mangomint Support can help with HIPAA enablement for your account, but they cannot advise you on whether HIPAA applies to your business or how to meet your legal obligations.

Important

PHI should not be sent via text message.

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FAQ: HIPAA Compliance
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    Is HIPAA compliance automatically enabled when I sign up for Mangomint?

    HIPAA enablement is available on Mangomint’s Standard and Unlimited plans at no extra charge. However, you must request HIPAA enablement by contacting Mangomint Support (it is not automatically enabled).

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    Does the Mangomint platform make my business HIPAA compliant?

    Mangomint is built to support HIPAA-regulated businesses after your account is HIPAA-enabled and the platform is used properly. Your business remains responsible for its own HIPAA compliance obligations, including access management, staff training, policies, and appropriate handling of PHI.

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    When can my business start entering PHI in Mangomint?

    You can start entering PHI in Mangomint after the Mangomint team confirms HIPAA enablement has been completed for your account and the required BAA process has been completed.

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