Cancel or Delete an Appointment

This article shows you how to cancel or delete an appointment.

  • On the Calendar screen, select the appointment that you want to delete or cancel.

  • On the appointment details screen, tap on the "..." button and select Cancel / Delete.

  • Select a cancellation type:

    • Normal cancellation - the client cancelled within the cancellation period

    • Late Cancellation - the client cancelled after the cancellation period

    • No Show - the client didn't show up for their appointment

  • Or if you want to simply delete this appointment, select Just delete it.

  • Tap on Confirm to save.

Depending on your settings, the appointment will either be removed from the calendar or appear faded. If cancellation notifications are enabled, the client will receive a notification that their appointment has been canceled.

To customize what type of cancelled appointments will be displayed on the calendar, go to: Cancellations

Can't find what you're looking for?
We're here to help. Start a chat with us to talk to a real person and get your questions answered.
Mangomint logo
© Mangomint, Inc. All rights reserved.