How to Void a Sale
This article explains how you can void a sale in Mangomint.
Note: This does not actually refund the actual payment. This step is to update your sales records and reports in Mangomint. If you are interested in that or how to handle refunds, please see: How to Process Full Refunds
The reason why you would want to void a sale in Mangomint is so that your sales and other payment reports have the correct information that matches you actual payments.
Voiding the entire sale
To void a sale in Mangomint:
From the Sales screen, select the sale you want to void
Click on the “...” button and select Void
Once confirmed, the sale will then be marked as voided and won't be included in any sales or payments reports