How to Void a Sale

This article explains how you can void a sale in Mangomint.

Note: This does not actually refund the actual payment. This step is to update your sales records and reports in Mangomint. If you are interested in that or how to handle refunds, please see: How to Process Full Refunds

The reason why you would want to void a sale in Mangomint is so that your sales and other payment reports have the correct information that matches you actual payments.

Voiding the entire sale

To void a sale in Mangomint:

  • From the Sales screen, select the sale you want to void

  • Click on the “...” button and select Void

  • Once confirmed, the sale will then be marked as voided and won't be included in any sales or payments reports

Can't find what you're looking for?
We're here to help. Start a chat with us to talk to a real person and get your questions answered.