Adjust the Quantities of Remaining Services on a Client’s Membership
You can manually adjust quantities of remaining services on a client’s membership.
Some common scenarios this will be helpful for:
If a client requests a refund for the current cycle
To manually correct quantity mistakes
If a client already received a service but a checkout didn’t happen
When transferring a client’s membership from an old booking software and they currently have redeemable services
You can do this on a client’s membership on their membership details:
Select the pencil icon to update
Adding Services on a Client's Membership
If you would like to manually add services to an existing client’s membership, select "+ Add Extra Services"
On the next window, select the service group you want to add, and adjust the quantity and expiration date as needed.