Select a topic:
Getting Started
Introduction to Mangomint
Switching to Mangomint
Setting Up Your Account
Guide for Admin UsersGuide for Non-Admin Users
Learning the Basics in Mangomint
HIPAA Compliance
Using Mangomint with a Booth Renter or Hybrid Model
Calendar & Appointments
Calendar
Calendar BasicsCalendar Colors & IconsCalendar Display PreferencesScheduling OptionsPrint Daily Appointment Schedule
Appointments
Create a New AppointmentCreating an Appointment with Multiple Services or Staff MembersEdit an AppointmentCancel or Delete an AppointmentRepeating Appointments
Express Booking™
Set Up Express Booking™Use Express Booking™What happens after an Express Booking™ link is sent?FAQ: Express Booking™
Intelligent Waitlist
Enabling the WaitlistAdding and Finding Waitlist EntriesBooking an Appointment from the WaitlistSetting Up Waitlist Automated MessagesAllowing Clients to Join Waitlist in Online Booking
Resources
Understanding Resources and Resource GroupsCreating ResourcesAdding Resource Requirements to ServicesCreating Services that Do Not Require Staff MembersUsing Resources to Manage Service AvailabilityViewing Resources on the CalendarFAQ: Resources
Waiting Room
Using the Waiting RoomClient Self Check-In
Time Blocks
Create a Time BlockCreate a Repeating Time Block
FAQ: Calendar & Appointments
How can I set up alternating hours for staff members?How do I link my Mangomint calendar to my iCal or Google calendar?How do I resend client notifications?How can I collect photos during booking?How do I print a client's appointment details?How can I enforce my cancellation policy?How do I un-cancel an appointment?
Sales & Checkout
Sales & Checkout Basics
Check Out an AppointmentStart a Checkout Without an AppointmentCheck Out Appointments Together (Combine)Split Services into Separate CheckoutsApply a Discount During CheckoutSave a Checkout for LaterDiscard an Existing CheckoutClient Self CheckoutSending and Printing a Client ReceiptNavigating the Sales App
Refunds & Returns
Complete a Credit Card RefundVoiding a SaleReversing a PaymentProduct ReturnsRefunding a Deposit to a Gift Card
Tips/Gratuity
Adding and Splitting TipsAssigning Tips for Assistants or Resource-Only Services
FAQ: Sales & Checkout
Can I automatically add a surcharge or fee to every checkout?How do I change the service provider on a closed sale?
FAQ: Refunds & Returns
How do I complete a product exchange?How can I refund a gift card purchase?How do I complete a product return and refund to a gift card?How do I fix an accidentally voided sale?How do I process refunds through other payment processors?
FAQ: Tips/Gratuity
How do I collect a tip on a zero-balance sale?How do I fix an unassigned tip on a service sale?How do I fix an unassigned tip on a gift card or package sale?How do I pay my staff members cash tips?
Payments
Payment Basics
Payment TypesSigning Up for Mangomint PaySplit Payments Between Multiple Payment Methods
Payment Accounts
Payment Account BasicsSetting Up a Payment Account for a Staff MemberSigning Up for a Staff Member Payment Account
Credit Cards
Taking Credit Card PaymentsTaking Payments with the Front Desk DisplayTaking Payments with a Card Reader Connected to Your iPhone or iPadRequiring a Credit Card in Online BookingManaging Cards on FileClient Self CheckoutMangomint Pay: Balance & PayoutsMangomint Pay: Payout ScheduleMangomint Pay: Monthly SummariesMangomint Pay: Update Account DetailsFAQ: Mangomint PayBest Practices: Credit Card PaymentsPayment Disputes
Deposits
Take a Deposit ManuallyTake Deposits with Express Booking™Require a Deposit in Online Booking
Other Payment Options
Using Non-Integrated Payment ProcessorsTaking Cash Payments and Calculating ChangeTaking Check Payments
Hardware
Front Desk Display vs. Direct ConnectionFront Desk Display: Hardware Purchase GuideSetting Up Your Front Desk DisplaySetting Up the iPad Kiosk ModeUpdating the Mangomint Mobile App on the Front Desk DisplayConnecting a Card Reader Directly to Your iPhone or iPadCompleting a Test Transaction Using Your Card ReaderTroubleshooting Guide: Front Desk DisplayTroubleshooting Guide: Card ReaderUsing a Barcode Scanner to Scan Products During Checkout
Cash Drawer
Add a New CountAdd a New Pay-In or Pay-OutCash Drawer Daily Closeout
Advanced Settings: Payments & Checkout
Payroll Processing
Signing Up for Payroll Processing
Adding and Removing Staff Members from Your Payroll
Payroll Report
Running Payroll
FAQ: Payroll Processing
Staff Members
Adding and Inviting Staff Members
Archiving a Staff Member
Managing Staff Member Work Hours
Assign Services to Staff Members
Staff Member Permissions
Staff Compensation
Service and Product CommissionHourly and Salary CompensationPayroll Settings
Set a Day Off for a Staff Member
Set Days Off for Multiple Staff Members at Once
Resetting Passwords
Viewing Your Daily and Weekly Totals
Services
Creating Services
Deleting Services
Service Customizations
Create Service CustomizationsShow Base Prices for Service CustomizationsCustomize a Service for an AppointmentFAQ: Service Customizations
Processing, Finishing, and Buffer Times
Assign Services to Staff Members
Enable Services for Online Booking
Creating Services that Do Not Require Staff Members
Using Resources to Manage Service Availability
FAQ: Services
How do I set up couples services?How do I enable or disable taxes on services?How can I deduct a back bar fee for my services?How can I track services sold through Groupon or other online promotions?
Clients
Client List
Navigating the Client ListAdding and Deleting ClientsMerging Duplicate ClientsExporting Your Client List
Client Details & Timeline
Client DetailsClient TimelineClient, Timeline, and Appointment NotesBlock a Client from Online BookingPrint a Client's Upcoming Appointments
Client Portal
Automated Flows
Flows Basics
Creating Flows
Building and Activating a FlowEditing and Deactivating a FlowFlow Message TypesFlow Message Pricing
Viewing Flow Details & Statistics
FAQ: Flows
Email Campaigns
Create and Send Email Campaigns
Client Filters for Email Campaigns
Using Marketing Credits for Email Campaigns
View Your Email Campaign Performance
Using a Custom Email Address
Sending Emails from a Custom Email AddressAdding DNS Records to BluehostAdding DNS Records to GoDaddyAdding DNS Records to SquarespaceAdding DNS Records to Wix
FAQ: Email Campaigns
Two-Way Texting
Navigating the Messages App
Sending and Receiving Text Messages
Adding Internal Notes in a Conversation
Using Multiple Phone Numbers
FAQ: Two-Way Texting
Online Booking
Enable Online Booking
Enable Services for Online Booking
Adding Online Booking to Your Website
Online Booking Guides for Popular Website Builders
Adding Online Booking to a Shopify WebsiteAdding Online Booking to a Squarespace WebsiteAdding Online Booking to a Wix WebsiteAdding Online Booking to a WordPress Website
Adjusting Online Booking Preferences
Adjusting Staff Selection Options in Online Booking
Using Direct Booking Links
Add Booking Link to Google Business Profile
Online Booking from the Client’s Perspective
Products & Inventory
Creating Products
Search & Sort Products
Add Inventory Change
Purchase Orders
Add & Manage SuppliersSet Up Products for Purchase OrdersCreate Purchase OrdersReceive a Purchase Order Delivery
FAQ: Products & Inventory
Gift Cards
Digital Gift Cards
Setting Up Digital Gift CardsSelling Digital Gift Cards OnlineFAQ: Digital Gift Cards
Selling Gift Cards When Checking Out an Appointment
Selling Gift Cards Without an Appointment
Applying Discounts on Gift Cards
Redeeming a Gift Card During Checkout
Creating Gift Card Promotions
Adding Gift Cards Sold Outside of Mangomint
Tracking Gift Card Sales & Usage
FAQ: Gift Cards
How can I refund a gift card purchase?How do I send a digital gift card?
Memberships
Membership Basics
Set Up a Membership PlanStart a New Membership for a ClientUse a Membership During Checkout
Managing Membership Plans
Update a Membership PlanChange a Membership Plan NameArchive a Membership Plan
Managing Client Memberships
Find a Client's MembershipChange the Payment Method on a Client’s MembershipChange the Price/Discount on a Client’s MembershipAdjust the Quantities of Remaining Services on a Client’s MembershipSwitch a Client's Membership to the Current Version of the PlanCancel a Client’s Membership
Memberships Settings
FAQ: Memberships
What do the membership statuses mean?How do I resend the credit card email request to my client?What happens if a credit card payment fails for a membership?How do I apply a membership towards a higher-priced service?How do I remove product or service discounts from a membership during checkout?How do I change the service expiration date on a client's membership?How do I transfer memberships from my previous booking system?How can I send custom email campaigns to my clients with active memberships?
Packages
Creating a Package
Selling a Package
Using a Package During Checkout
Sell and Redeem a Package on the Same Day
Manually Adding Packages and Adjusting Package Quantities
Transferring a Package to Another Client
Integrated Forms
Creating Form Templates
Sending Forms to Clients
Adding a Form to an Existing Appointment
Using Image Markup on a Form
Saving Progress on a Form
Filling Out Client Forms in Person
Viewing Form Submissions and Resubmitting Forms
Approving a Form Submission
FAQ: Integrated Forms
Time Clock
Setting Up the Time Clock
Using the Time Clock
Setting Up Different Task Types
Using Task Types
Managing Time Cards
Clock In and Out on a Front Desk Device
Apps & Integrations
Managing Your Apps & Integrations
Mailchimp Integration
Setting Up the Mailchimp IntegrationSending Emails to Your Clients Using Mailchimp
WaiverForever Integration
Setting Up the WaiverForever IntegrationCreating Waivers in WaiverForeverCollecting Waivers From Your Clients
Gift Up! Integration
Setting Up the Gift Up! IntegrationAdding Gift Up! to Your Website
Shopify Integration
Reports
Available Reports
Staff Reports
Sales Reports
Gift Card Reports
Packages Reports
Membership Reports
Payment Reports
Inventory Reports
Business Reports
FAQ: Reports
Automated Messages
Enabling and Disabling Automated Messages
Customizing Automated Messages
Setting Your Cancellation Policy
Asking Clients to Submit a Review
Advanced Settings: Automated Messages
Business Setup
Business Details
Locations
Phone Numbers
Logo & Branding
Payroll
Advanced Settings: Business Setup
Mangomint Subscription
Updating Your Mangomint Subscription
Viewing Invoices for Your Mangomint Subscription
Home
>Apps & Integrations

Managing Your Apps & Integrations

If you are an Admin user, you can manage your apps and integrations by going to Apps > Manage apps. Learn more about each app below.

Flows

Create sequences that automatically send texts and emails to clients and staff based on triggering actions and conditions. Learn more

Payroll Processing

Process payroll for employees, contractors, and multiple compensation types. Our Payroll Processing app handles all deductions, tax payments, calculations, and filings for you. Learn more

Gift Cards

Sell custom digital gift cards and gift card promotions directly on your website and through your online booking. You can also sell physical gift cards in-store. Learn more

Packages

Sell bundled services at a discounted price. You can easily track package sales and view details for each client including purchase date, remaining service quantities, and usage history. Learn more

Memberships

Build reliable cash flow and boost client retention. Create and sell custom membership plans that renew on a recurring basis and charge clients automatically or manually. Learn more

Intelligent Waitlist

Add clients to your waitlist when their preferred provider or appointment time isn’t available. Our Intelligent Waitlist automatically tracks incoming waitlist entries and instantly notifies you when there’s an opening. Learn more

Integrated Forms

Create, customize, and collect important forms. Set up customized templates for client-facing forms, external forms, or internal forms such as SOAP notes. Automatically send forms to clients and keep track of form submissions. Learn more

Resources

Assign limited resources such as rooms or equipment to your services. Manage resource capacity and schedules, automatically book resources for services that require them, and view resource availability at a glance on the calendar. Learn more

Service Customizations

Deliver personalized experiences and increase revenue with service customizations. Adjust pricing, service duration, and more for every available option to streamline booking while offering an enhanced client experience. Learn more

Email Campaigns

Create sophisticated promotions, announcements, newsletters, and other campaigns with our intuitive email builder and ready-to-use templates. Learn more

Time Clock

Track your staff’s working hours and time spent on paid and unpaid tasks. Assign unique PIN numbers for clocking in and out, manage time cards, and generate Time Clock reports. Learn more

Cash Drawer

Manage your cash sales directly inside Mangomint. You can add new pay-ins and pay-outs, perform daily counts and closeouts, and pay out your staff's tips in cash. Learn more

Purchase Orders

Create lists of products and quantities to order from each supplier based on preset inventory preferences. Check current stock levels against how many products you want on hand so you always order just the right amount. Learn more

Mailchimp

Create targeted campaigns that boost client engagement and increase bookings. Our Mailchimp integration works in real-time to keep your client email addresses synced automatically. Learn more

WaiverForever

The WaiverForever integration allows you to store completed forms from WaiverForever on the client timeline in Mangomint. Learn more

Shopify

Use our Shopify integration to sync product inventory seamlessly between Mangomint and your Shopify online store. Learn more

Webhooks

We offer webhooks for businesses that require unique solutions. Send event data from Mangomint to other third-party applications in order to trigger sequences, notifications, and other workflows.

  • Set up powerful, flexible integrations between Mangomint and other applications you use to manage your business

  • Notify external systems whenever key events happen in Mangomint related to appointment and form activity, sales, clients, and membership status

  • Trigger timely, personalized email sequences and other actions

Contact chat support to get started with webhooks.

Gift Up!

The Gift Up! integration automatically syncs online gift card sales with Mangomint and links balances to the owner client’s profile. Whenever a gift card is sold through Gift Up!, it will be automatically added to Mangomint. Learn more

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