How Can I Require a Credit Card or Prepayment for Online Booking?

This article shows you how to enable the require credit card on file setting for online booking, and how to require a prepayment for online booking.

How to Require a Credit Card During Online Booking

  • Go to: Settings (Gear Icon)  > Services

  • Select the service and go to the Online Booking tab.

  • Tap on Edit.

  • Enable the Require a credit card on file toggle and Save.

Now the client will be asked to provide their credit card information as a last step during online booking:

  • The credit card information will be saved on their profile. To learn how to manage, go to: Managing cards-on-file

How to Require a Prepayment for Online Booking

You can require a full payment or a partial deposit to complete an online booking.

In order to enable the prepayment feature, you must have an active Mangomint Pay account and:

  • Only have a single payment account per location.

  • Or if you have multiple payment accounts, you need to disable "Allow multiple services" through the online booking setting.

It is important to note that prepayments are not counted as revenue and are not included in any payroll or sales reports until the service is complete and the sale is closed. To require a prepayment:

  • Go to: Settings (Gear Icon)  > Services

  • Select a service and go to the Online Booking tab.

  • Select Edit.

Enable the Require payment at the time of booking toggle.

  • Full payment - Full service price will be charged during online booking

  • Partial Deposit - A fixed amount or percentage of the service price will be charged during online booking

  • Once saved, clients will be required to enter their credit cards and pay for the service during online booking.

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