Service Customizations

With service customizations, you can offer flexible customizations and add-ons for your services to create personalized client experiences.

Customize services to your clients’ unique needs.

For example, if your business offers haircuts, you can add customization options to your haircut services to collect information about your clients’ hair length and hair texture at the time of booking. If your business offers nail services, you can give clients the option to select nail art as an add-on for their gel manicure.

Maximize revenue potential using service customizations.

For example, if your business offers massages, you can give clients the option to select add-ons for their massage (such as massage oils and hot stones) for an additional price.

Select service customizations at the time of booking from both the calendar and online booking.

In online booking, clients can see all available customizations for their service, including customizations that increase the service price and/or duration. This increases transparency with your clients and also allows you to collect accurate deposits at the time of booking.

Improve calendar accuracy by ensuring all your appointments are booked for the correct duration and with the required resources.

When setting up service customization options, you can specify if an option increases the service duration or adds a resource requirement to the service.

To learn more about service customizations, you can watch our on-demand Service Customizations webinar.

The articles in this section cover service customizations, including how to set up customization options and customize a service for an appointment.