Allowing Clients to Join Waitlist in Online Booking
To enable the waitlist in online booking, go to Settings > Online Booking > Preferences and enable the Allow clients to join waitlist toggle.
![](https://images.ctfassets.net/oco7uqwlyque/1YvTtdREjcyBShu0ElvIVL/f21e872eb8a936a7bf9cf091bee76936/allow_clients_to_join_waitlist.jpg?w=640&h=200&fl=progressive&q=90&fm=jpg&bg=transparent)
If a client selects a date in online booking and doesn't find a time that works for them, they can select Join our waitlist to be added to the waitlist. They will receive a notification that they were added to the waitlist.
![](https://images.ctfassets.net/oco7uqwlyque/1MeOjMhGWO5aiPjfNf5tWg/ad680eb1eae6c5fbb3fb9080561c2380/go_to_waitlist_-_mobile.jpg?w=640&h=734&fl=progressive&q=90&fm=jpg&bg=transparent)
![](https://images.ctfassets.net/oco7uqwlyque/2xmajzntPhj24X760tOmp4/c3fc900ad00f8f2c1ea5fd1371600fc9/success_text_waitlist.jpg?w=640&h=187&fl=progressive&q=90&fm=jpg&bg=transparent)
Once an opening becomes available, the waitlist notification icon will appear on the calendar, and an internal notification can be sent to staff members.
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