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Troubleshooting Guide: Front Desk Display

This article provides instructions for troubleshooting issues with your Front Desk Display.

For issues with your card reader, see Troubleshooting Guide: Card Reader.

If you receive an error message when using your Front Desk Display, please try the following troubleshooting steps:

  • Make sure your iPad is connected to Wi-Fi.

  • If you are receiving a notification that Kiosk Mode is disabled, follow these steps to enable Kiosk Mode.

  • Make sure your Mangomint app is up to date. Visit the App Store on your iPad and search for the Mangomint app. If an update is needed, follow these steps.

  • Force close your Mangomint app manually or by restarting your iPad. Reopen the Mangomint app and enable Kiosk Mode before testing the connection.

If you are still experiencing issues after following these troubleshooting steps, please reach out to chat support for assistance.

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