Adding a New Count to the Cash Drawer

We recommend adding a new count to the cash drawer every day, or at the beginning of a shift, to ensure the cash drawer balance matches the amount in the physical cash drawer.

The new count will be used as the new starting balance in the cash drawer and will reset your previous cash drawer balance.

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Adding a new count to the cash drawer

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To add a new count to the cash drawer, open the Cash Drawer app and select New Count.

You can enter either the number of bills and coins in the physical cash drawer, or the total physical cash drawer amount in the Other field.

• Expected: The amount that the physical cash drawer should have based on the previous cash drawer balance, cash payments, pay-ins, and pay-outs.

• Actual: The new count.

• Difference: The difference between Expected and Actual. If there is a difference, make sure all previous pay-ins and pay-outs were added correctly.

Enter any optional notes if needed and select Complete Count to add the new count.