Add a New Count
This article shows you how to add a new count to your Cash Drawer.
The New Count balance is used as the starting cash balance amount in your cash drawer. Entering a new count resets any previous cash drawer balance.
It is good practice to do a new count every day or at the beginning of a shift to ensure that the cash drawer count matches the amount in the physical cash drawer.
Adding a New Count
On the Cash Drawer screen, tap on New Count.
On the New Count window, enter the number of bills for each specific bill type and coins.
Add any relevant notes.
Tap on the Complete button to save.
Note: You can also just type in the total amount in the Other field.
Expected Amount - the amount that the cash drawer should have based on the previous balance, cash sales and any pay-ins and pay-outs.
Actual Amount - the New Count amount as entered. This should match the actual count in your physical cash drawer. If it does not, make sure to check that all pay-ins and pay-outs were correctly logged.