Select a topic:

Payment Reports

This article covers the Payment reports available in the Reports app.

Payment reports can help you track payment details, cash drawer activity, deposits, and more.

In the Payment Summary and Payment Details reports, payments, reversal payments, and credit card refunds are included based on the date they occurred.

In most cases, payments occur on the sale date, but the payment may occur on a different date if:

  • A deposit was collected before the appointment and the sale was closed on a later date

  • The sale was reopened on a different date and another payment was added

  • The sale date is changed after the payment is completed

Link copied
Payment Summary Report

The Payment Summary report includes quantities and totals of payments by payment method. Also includes membership usage, package usage, reversal payments, and credit card refunds.

  • Credit Card (in-person): Transactions where a card is used in person (tap, insert, or swipe).

  • Credit Card (virtual): Transactions where a card is not used in person (cards on file, deposits, Self Checkout, Express Booking™).

The table below provides more information on the different columns in the Payment Summary report.

Column

Description

Payment Method

The payment method that was used.

# Payments

The number of completed payments.

Amount

The payment total.

Other

Specifies membership or package usage.

Usages

The number of times a membership or package was used.

Amount

The value of the applied memberships or packages.

Link copied
Payment Details Report

The Payment Details report includes payment details for each sale such as payment method and payment amount, including reversal payments and credit card refunds. Download the Excel report to see additional details including service, product, and sale notes.

The table below provides more information on the different columns in the Payment Details report.

Column

Description

Sale #

The sale where the payment was completed.

Date

The date the payment was completed.

Client

The client who completed the payment.

Staff Member(s)

The staff members assigned to the sale where the payment was completed.

Amount

The payment total.

Payment Method

The payment method that was used.

Payment Account

The payment account that was used.

Sale Total

The sale total.

Link copied
Cash Drawer Activity Report

The Cash Drawer Activity report is available if the Cash Drawer app is enabled. This report includes all cash payments, reversed cash payments, cash drawer pay-ins/pay-outs, and manual adjustments to the cash drawer.

The table below provides more information on the different columns in the Cash Drawer Activity report.

Column

Description

Date

The date the cash drawer activity occurred.

Type

The type of cash drawer activity that occurred.

Details

The details of the cash drawer activity. Includes descriptions entered for cash drawer pay-ins and pay-outs.

Amount

The cash drawer activity amount.

Link copied
Deposits Collected Report

The Deposits Collected report includes deposits collected via online booking or Express Booking™.

The table below provides more information on the different columns in the Deposits Collected report.

Column

Description

Payment Date

The date the deposit was collected.

Sale #

The sale where the deposit was collected.

Client

The client who paid the deposit.

Payment Account

The payment account that was used.

Deposit Amount

The deposit amount.

Link copied
Deposits Used Report

The Deposits Used report includes used deposits based on their associated sale date.

The table below provides more information on the different columns in the Deposits Used report.

Column

Description

Sale Date

The date of the sale where the deposit was collected.

Sale #

The sale where the deposit was collected.

Client

The client who paid the deposit.

Payment Account

The payment account that was used.

Deposit Amount

The deposit amount.

Start a chat with us

Can't find what you're looking for?

with us to talk to a real person and get your questions answered, or browse our on-demand webinars.