FAQ: Services
Get answers to frequently asked questions about services.
Can't find what you're looking for?
Start a chat with us to talk to a real person and get your questions answered, or register for one of our live webinars.
For Owners & Managers
Calendar & Appointments
FAQ: Calendar & Appointments
How can I set up alternating hours every other week?How do I resend client notifications?How can I collect photos during booking?How do I print a client's appointment details?How can I link my Mangomint calendar to my iCal calendar?How can I enforce my cancellation policy?How do I un-cancel an appointment?
Payments
Credit Cards
How to Take In-Person Payments Client Self Checkout How to Manually Charge Credit Cards How to Take Payments with the Card Reader (Direct Connection)Completing a Test Transaction Using Your Card ReaderHow Can I Require a Credit Card or Prepayment for Online Booking?Managing Cards-on-FileMangomint Pay: Balances & PayoutsMangomint Pay: Payout ScheduleMangomint Pay: Monthly SummariesFAQ: Mangomint Pay
Hardware
Front Desk Display Hardware Purchase GuideSetting Up Your Front Desk DisplaySetting Up the iPad Kiosk ModeConnecting a Card Reader Directly to Your iPhone or iPadHow to Set Up and use a Barcode ScannerFront Desk Display Troubleshooting GuideCard Reader Troubleshooting GuideUpdating Your Mangomint Mobile App
Memberships
FAQ: Memberships
What do the Membership Statuses mean?What happens if a credit card payment fails?How do I set up annual memberships? Can I sell memberships in online booking? How do I transfer memberships from my old booking system?How do I apply a membership towards a higher priced service?How do I resend the credit card email request to my client?How do I remove products or services discounts?How do I change the service expiration date on a client's membership?How can I send custom campaigns to my clients with active memberships?