Refunds & Returns

The articles in this section explain how to handle refunds in Mangomint.

There are two important steps when refunding:

Step 1: Refunding the actual payment

This is the step that returns the funds to your client.

• If you are using Mangomint Pay, go to: Refunding Payments with Mangomint Pay

• If you use Poynt, go to: Refunding Payments on Poynt

Step 2: Updating the sale

This is important to ensure that you will have accurate numbers for your reports.

• For Full Refunds, go to: Voiding a sale

• For Partial Refunds, go to: Partial Refunds

• For Product Returns, go to: Product Returns