Block a Client from Online Booking
To block a client from booking appointments via online booking, go to the Clients screen and select the client.
![](https://images.ctfassets.net/oco7uqwlyque/509WtB5adWKebciytQZ65E/efda2fa1684e383622af85a6d507f550/Block_a_Client_from_Online_Booking.jpg?w=640&h=178&fl=progressive&q=90&fm=jpg&bg=transparent)
Select the pencil icon and expand the Online Booking section.
Enable the Block from online booking toggle and select Save.
![](https://images.ctfassets.net/oco7uqwlyque/4y6M7RhvjRPvEcdBGzhgqJ/1aeff871cbd959307d869ce400c6c243/block_client_from_online_booking_2.jpg?w=640&h=357&fl=progressive&q=90&fm=jpg&bg=transparent)
![](https://images.ctfassets.net/oco7uqwlyque/35jae0mAPuttw2tQICev3L/11337330164400755436ff3d9ea6197c/block_client_from_online_booking_3.jpg?w=640&h=550&fl=progressive&q=90&fm=jpg&bg=transparent)
When a blocked client tries to book an appointment online, they will see a message that something went wrong and that they should contact the business directly.
![](https://images.ctfassets.net/oco7uqwlyque/174jBkINKBTutOKS8F87Gv/5e58fa8b4be87c13995cced180d70c6d/something_went_wrong.jpg?w=640&h=556&fl=progressive&q=90&fm=jpg&bg=transparent)
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