How do I change the service provider on a closed sale?

Learn how to change the staff member for a service when the sale has already been closed. 

  • On the Sales screen, select the appointment you need to update.

  • Tap on the "..." button in the upper right corner and choose Reopen.

  • Select the sale item that you want to change the staff member for (which will expand the item and allow you to make changes)

  • Tap on the staff name and choose a different staff member.

  • After verifying that the staff member has been changed, tap on the Go to Payments button at the bottom to continue.

  • Tap on the Complete button to save the changes.

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