How do I change the service provider on a closed sale?
Learn how to change the staff member for a service when the sale has already been closed.
On the Sales screen, select the appointment you need to update.
Tap on the "..." button in the upper right corner and choose Reopen.
Select the sale item that you want to change the staff member for (which will expand the item and allow you to make changes)
Tap on the staff name and choose a different staff member.
After verifying that the staff member has been changed, tap on the Go to Payments button at the bottom to continue.
Tap on the Complete button to save the changes.
Can't find what you're looking for?
Start a chat with us to talk to a real person and get your questions answered, or register for one of our live webinars.