Requiring a Credit Card Using Express Booking™
You can require a credit card to book certain services using Express Booking™. This can help you enforce your cancellation policy if needed.
Learn how you can also require a deposit using Express Booking™.
If you updated your Service settings to require a credit card in online booking, this does not apply to Express Booking™. You will need to update your Express Booking™ settings separately in order to require a credit card when using Express Booking™.
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You can require a credit card using Express Booking™ by:
Updating your default Express Booking™ settings: You can require a credit card by default when using Express Booking™. Before sending the link to the client, you can manually disable the credit card requirement if needed.
Updating your Express Booking™ settings per appointment: You can require a credit card as needed when using Express Booking™. Before sending the link to the client, you can manually enable the credit card requirement if needed.
To update your default Express Booking™ settings to require a credit card, open the Settings app and go to Calendar & Appointments > Express Booking™ > Default Settings and enable the Require a credit card to complete booking toggle. Before sending the link to the client, you can manually disable the credit card requirement if needed.

To update your Express Booking™ settings per appointment and require a credit card as needed, select the gear icon next to the Use Express Booking™ toggle and enable the Require a credit card toggle before sending the link to the client.


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