FAQ: Payroll Processing for Employers

We support weekly, bi-weekly, semi-monthly, and monthly pay schedules for payroll.

We support commission (service and products), hourly, and salary compensation methods.

We also support the following:

• Greater-of compensation: This allows you to compare commission and hourly earnings on a daily basis or per pay period and only pay the higher amount.

• Product commission overrides: This allows you to set different commission rates for specific products and product categories per staff member.

Workers can be paid via direct deposit or paper check. Learn more about the payroll processing schedule, including processing deadlines.

Workers can split their direct deposit payments between up to three bank accounts. Direct deposit payments can be split based on a percentage (%) or a fixed dollar amount ($).

When workers complete their email invitation to sign up for payroll, they can enter the details for each bank account they want to use. Workers can also update their direct deposit information as needed after signing up for payroll.

After signing up for Payroll Processing, you can set up benefit calculations and time off policies for your workers.

When adding benefit calculations, you can set up calculations for:

• Retirement benefits such as a 401(k) or Roth 401(k)

• Health benefits such as medical, dental, and vision insurance

When adding time off, you can set up policies for paid time off (PTO) and unpaid time off. Time off policies are useful for things like vacation or sick time.

To set up benefit calculations and time off policies, you must be an Admin user. Open the Settings app and select Business Setup > Payroll > Account settings. Select Edit next to Benefits or Time off.

After setting up benefits and time off, you can assign the policies to each worker by going to Apps > Staff Members > Compensation > Access payroll setup. Select Edit next to Benefits or Time off.

The system will calculate the amount for each benefit so that it is subtracted from the worker's net pay, but the amount will not be debited from the employer. As the employer, you must review all benefit calculations and send the funds to the appropriate agencies.

If you need to run payroll for an off-cycle pay period, you must be an Admin user, or you must have the Can view Payroll app and Can process payroll runs permissions enabled in Staff Member settings.

Open the Payroll app and select Options > Run off-cycle payroll.

When running an off-cycle payroll, you can specify the details of the off-cycle payroll run, including the workers and time period.

If you pay a worker through an off-cycle payroll and then run a regular payroll that includes the same dates, the worker will not be paid twice for those dates. The worker will only be paid for any dates that were not already paid through the off-cycle payroll.