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Client Filters for Campaigns

When creating an email or text message campaign, you can send the campaign to clients who match different conditions. Conditions check for specific client criteria, such as appointment history or membership status.

You can also apply filters to conditions to further customize your campaign recipient lists. For example, you can filter the Client memberships condition to check whether a client has or does not have a specific membership plan.

The table below outlines all the available conditions for campaigns.

Condition

Description

How you can filter this condition

Client attributes

Check if the client's profile has or does not have specific attributes.

• Gender

• Tag

• Referred by

• Client notes

• Created by (staff member, online, or external form submission)

• Birthday

• Created at

Client future appointments

Check if the client has or does not have future appointments.

• Staff member

• Service

• Service category

• Location

• Resource

• Appointment note

• Date

• Incomplete forms

Client past appointments

Check if the client has or does not have past appointments.

• Staff member

• Service

• Service category

• Location

• Resource

• Appointment note

• Date

• Incomplete forms

Client sales

Check if the client has or does not have sales history.

• Amount

• Date

• Location

Client memberships

Check if the client has or does not have a membership.

• Membership plan

• Status

• Start date

Client product purchases

Check if the client has or does not have product purchase history.

• Product

• Product category

• Date

Client gift card purchases

Check if the client has or does not have gift card purchase history.

• Amount

• Date

Client packages

Check if the client has or does not have a package.

• Package type

Client total spend

Check how much the client has spent in total sales. Includes services, products, gift cards, new memberships, membership renewals, and packages.

• Amount

• Date

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