Online Booking from the Client’s Perspective

With online booking, clients can book appointments online through your website or any other platform where your booking link is shared.

Clients do not need to log in or create an account to use online booking. This ensures an easy and convenient booking experience for your clients.

To learn more about online booking for your clients, watch our on-demand Online Booking For Your Clients video.

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Online booking from the client’s perspective

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The video below shows an example of a client booking an appointment through online booking. In this example, the online booking link was added to the business’s website.

In the video, the client:

• Has the option to buy a gift card, package, or membership online.

• Customizes their service using service customizations.

• Agrees to your cancellation policy. Clients are required to agree to your cancellation policy to book an appointment through online booking.

• Has the ability to complete the required form after booking their appointment.

In this example, while the client was not required to enter their credit card information or pay a deposit to book the service, you can require clients to enter their credit card information or pay a deposit to book specific services.

After booking their appointment, the client will receive an automated message with their appointment details.

Learn more about setting up online booking and adjusting online booking preferences.