Please make sure that your staff members are familiar with these processes before the launch date.
How to manage appointments & clients
How to do a checkout
How to handle refunds and returns
What to do at the end of the day
How to clock in / out
Please allow for adequate time to complete the training of your staff members before the actual launch date. This will ensure that the launch day will go as smooth as possible.
To learn more about this, please visit the help articles or contact your onboarding specialist to set up a training call.