Learning Center Sitemap (337 total)
Title
Last Updated
Getting Started
Feb 23, 2024
Introduction to Mangomint
Jul 26, 2024
Switching to Mangomint
Mar 21, 2024
Setting Up Your Account
Jun 21, 2023
Guide for Admin Users
Apr 1, 2024
Guide for Non-Admin Users
Jan 22, 2024
Learning the Basics in Mangomint
Mar 27, 2024
HIPAA Compliance
May 14, 2024
Using Mangomint with a Booth Renter or Hybrid Model
Mar 27, 2024
Calendar & Appointments
Sep 28, 2023
Calendar
Apr 9, 2022
Calendar Basics
Feb 10, 2024
Calendar Colors & Icons
Apr 1, 2024
Calendar Display Preferences
Sep 8, 2023
Scheduling Options
Sep 8, 2023
Print Daily Appointment Schedule
Aug 25, 2023
Appointments
Jun 7, 2023
Create a New Appointment
Aug 25, 2023
Creating an Appointment with Multiple Services or Staff Members
Oct 11, 2023
Edit an Appointment
Aug 11, 2023
Cancel or Delete an Appointment
Jan 22, 2024
Repeating Appointments
Jan 16, 2024
Express Booking™
Jul 14, 2022
Set Up Express Booking™
Nov 1, 2023
Use Express Booking™
Nov 1, 2023
What happens after an Express Booking™ link is sent?
Oct 3, 2023
FAQ: Express Booking™
Apr 9, 2024
Intelligent Waitlist
Oct 12, 2023
Enabling the Waitlist
Oct 12, 2023
Adding and Finding Waitlist Entries
Oct 12, 2023
Booking an Appointment from the Waitlist
Oct 13, 2023
Setting Up Waitlist Automated Messages
Oct 13, 2023
Allowing Clients to Join Waitlist in Online Booking
Apr 9, 2024
Resources
Mar 31, 2023
Understanding Resources and Resource Groups
Sep 1, 2023
Creating Resources
Apr 17, 2024
Adding Resource Requirements to Services
May 20, 2024
Creating Services that Do Not Require Staff Members
May 23, 2024
Using Resources to Manage Service Availability
May 21, 2024
Viewing Resources on the Calendar
May 20, 2024
FAQ: Resources
May 21, 2024
Waiting Room
May 21, 2024
Using the Waiting Room
May 21, 2024
Client Self Check-In
Mar 27, 2024
Time Blocks
Sep 26, 2023
Create a Time Block
Sep 26, 2023
Create a Repeating Time Block
Dec 8, 2023
FAQ: Calendar & Appointments
Sep 28, 2023
How can I set up alternating hours for staff members?
Dec 8, 2023
How do I link my Mangomint calendar to my iCal or Google calendar?
Feb 28, 2024
How do I resend client notifications?
Sep 21, 2023
How can I collect photos during booking?
Aug 3, 2023
How do I print a client's appointment details?
Sep 8, 2023
How can I enforce my cancellation policy?
Aug 3, 2023
How do I un-cancel an appointment?
Aug 3, 2023
Sales & Checkout
Nov 19, 2021
Sales & Checkout Basics
Feb 1, 2024
Check Out an Appointment
Oct 13, 2023
Start a Checkout Without an Appointment
Oct 13, 2023
Check Out Appointments Together (Combine)
Nov 6, 2023
Split Services into Separate Checkouts
May 22, 2024
Apply a Discount During Checkout
Aug 3, 2023
Save a Checkout for Later
Mar 25, 2024
Discard an Existing Checkout
Sep 20, 2023
Client Self Checkout
Mar 25, 2024
Sending and Printing a Client Receipt
Apr 9, 2024
Navigating the Sales Screen
Jun 5, 2024
Refunds & Returns
Sep 28, 2023
How to Process Full Refunds
Jun 11, 2024
How to Process Partial Refunds
Mar 7, 2024
Refunding a Deposit to a Gift Card
Jun 10, 2024
Voiding a Sale
Mar 25, 2024
Reversing a Payment
Jun 25, 2024
Product Returns
Jun 11, 2024
Tips/Gratuity
Aug 25, 2023
Adding and Splitting Tips
May 17, 2024
Assigning Tips for Assistants or Resource-Only Services
May 20, 2024
FAQ: Sales & Checkout
Oct 6, 2023
Can I automatically add a surcharge or fee to every checkout?
Jun 10, 2024
How do I change the service provider on a closed sale?
Feb 5, 2024
FAQ: Refunds & Returns
Sep 28, 2023
How do I handle product exchanges?
Jun 11, 2024
How can I refund a gift card purchase?
Mar 25, 2024
How do I do a product return and refund to a gift card?
Jun 11, 2024
How do I fix an accidentally voided sale?
Aug 25, 2023
How do I process refunds through other payment processors?
Mar 9, 2024
FAQ: Tips/Gratuity
Aug 25, 2023
How do I collect a tip on a zero-balance sale?
Jun 5, 2024
How do I fix an unassigned tip on a service sale?
May 20, 2024
How do I fix an unassigned tip on a gift card or package sale?
Mar 25, 2024
How do I pay my staff members cash tips?
Sep 1, 2023
Payments
Jun 25, 2024
Payment Basics
May 15, 2023
Payment Types
May 31, 2024
Signing Up for Mangomint Pay
Jun 5, 2024
Split Payments Between Multiple Payment Methods
Jun 25, 2024
Payment Accounts
Feb 23, 2024
Payment Account Basics
Jun 5, 2024
Setting Up a Payment Account for a Staff Member
Jun 10, 2024
Signing Up for a Staff Member Payment Account
Nov 1, 2023
Credit Cards
Apr 9, 2024
Taking Credit Card Payments
Aug 24, 2023
Taking Payments with the Front Desk Display
Mar 25, 2024
Taking Payments with a Card Reader Connected to Your iPhone or iPad
Mar 25, 2024
Requiring a Credit Card in Online Booking
Jul 24, 2023
Managing Cards on File
Jul 24, 2023
Client Self Checkout
Mar 25, 2024
Mangomint Pay: Balance & Payouts
Jun 6, 2024
Mangomint Pay: Payout Schedule
May 16, 2024
Mangomint Pay: Monthly Summaries
Jun 6, 2024
Mangomint Pay: Update Account Details
Jan 10, 2024
FAQ: Mangomint Pay
Aug 25, 2023
Best Practices: Credit Card Payments
Jul 12, 2024
Payment Disputes
Apr 9, 2024
Deposits
Jul 21, 2023
Take a Deposit Manually
Jun 5, 2024
Take Deposits with Express Booking™
Nov 1, 2023
Require a Deposit in Online Booking
Jun 11, 2024
Other Payment Options
Jul 29, 2023
Using Non-Integrated Payment Processors
Mar 25, 2024
Taking Cash Payments and Calculating Change
Mar 25, 2024
Taking Check Payments
Jul 29, 2023
Hardware
Jan 26, 2024
Front Desk Display vs. Direct Connection
Feb 23, 2024
Front Desk Display: Hardware Purchase Guide
Jul 11, 2024
Setting Up Your Front Desk Display
Jun 7, 2024
Setting Up the iPad Kiosk Mode
Jun 7, 2024
Updating the Mangomint Mobile App on the Front Desk Display
Mar 21, 2024
Connecting a Card Reader Directly to Your iPhone or iPad
Feb 23, 2024
Completing a Test Transaction Using Your Card Reader
Apr 3, 2024
Troubleshooting Guide: Front Desk Display
Jun 7, 2024
Troubleshooting Guide: Card Reader
Jun 7, 2024
Using a Barcode Scanner to Scan Products During Checkout
Oct 13, 2023
Cash Drawer
Feb 11, 2021
Add a New Count
Mar 1, 2024
Add a New Pay-In or Pay-Out
Jul 31, 2023
Cash Drawer Daily Closeout
Jul 31, 2023
Advanced Settings: Payments & Checkout
Apr 9, 2024
Payroll Processing
Jun 12, 2024
Signing Up for Payroll Processing
May 2, 2024
Adding and Removing Staff Members from Your Payroll
May 14, 2024
Payroll Report
May 1, 2024
Running Payroll
May 17, 2024
FAQ: Payroll Processing
May 17, 2024
Staff Members
Jul 28, 2023
Adding and Inviting Staff Members
Jul 12, 2024
Archiving a Staff Member
Jun 11, 2024
Managing Staff Member Work Hours
Jun 6, 2024
Assign Services to Staff Members
May 13, 2024
Staff Member Permissions
Jul 9, 2024
Staff Compensation
May 4, 2024
Service and Product Commission
May 24, 2024
Hourly and Salary Compensation
May 4, 2024
Payroll Settings
Jan 12, 2024
Set a Day Off for a Staff Member
Sep 1, 2023
Set Days Off for Multiple Staff Members at Once
Jul 11, 2024
Resetting Passwords
Aug 22, 2023
Viewing Your Daily and Weekly Totals
Jan 22, 2024
Services
May 21, 2024
Creating Services
Jul 12, 2024
Deleting Services
Aug 25, 2023
Service Customizations
Jun 20, 2023
Create Service Customizations
Jun 13, 2024
Show Base Prices for Service Customizations
Mar 26, 2024
Customize a Service for an Appointment
Jun 13, 2024
FAQ: Service Customizations
Jul 15, 2024
Processing, Finishing, and Buffer Times
May 9, 2024
Assign Services to Staff Members
May 13, 2024
Enable Services for Online Booking
Apr 12, 2024
Creating Services that Do Not Require Staff Members
May 23, 2024
Using Resources to Manage Service Availability
May 21, 2024
FAQ: Services
Oct 11, 2023
How do I set up couples services?
Jul 3, 2024
How do I enable or disable taxes on services?
May 21, 2024
How can I deduct a back bar fee for my services?
Nov 20, 2023
How can I track services sold through Groupon or other online promotions?
Jun 10, 2024
Clients
Nov 8, 2023
Client List
Aug 15, 2023
Navigating the Client List
Aug 18, 2023
Adding and Deleting Clients
Apr 1, 2024
Merging Duplicate Clients
May 31, 2024
Exporting Your Client List
Aug 14, 2023
Client Details & Timeline
Oct 12, 2023
Client Details
Feb 29, 2024
Client Timeline
May 31, 2024
Client, Timeline, and Appointment Notes
Jun 24, 2024
Block a Client from Online Booking
Sep 8, 2023
Print a Client's Upcoming Appointments
Sep 20, 2023
Client Portal
Mar 22, 2024
Two-Way Texting
Mar 29, 2024
Navigating the Messages Screen
Mar 29, 2024
Sending and Receiving Text Messages
Mar 29, 2024
Adding Internal Notes in a Conversation
Jun 6, 2024
Using Multiple Phone Numbers
Mar 29, 2024
FAQ: Two-Way Texting
Mar 29, 2024
Email Marketing
Mar 8, 2024
Create and Send Marketing Emails to Clients
May 22, 2024
Client Filters for Marketing Emails
Feb 27, 2024
Marketing Credits
Jul 2, 2024
View Your Email Campaign Performance
Dec 15, 2023
Using a Custom Email Address
May 24, 2024
Sending Marketing Emails from a Custom Email Address
May 24, 2024
Adding DNS Records to Bluehost
May 16, 2024
Adding DNS Records to GoDaddy
May 16, 2024
Adding DNS Records to Squarespace
May 24, 2024
Adding DNS Records to Wix
May 24, 2024
FAQ: Email Marketing
Mar 8, 2024
Products & Inventory
Sep 20, 2023
Creating Products
May 10, 2024
Search & Sort Products
Sep 8, 2023
Add Inventory Change
Sep 8, 2023
Purchase Orders
Apr 13, 2021
Add & Manage Suppliers
Sep 7, 2023
Set Up Products for Purchase Orders
May 10, 2024
Create Purchase Orders
May 10, 2024
Receive a Purchase Order Delivery
Jan 22, 2024
FAQ: Products & Inventory
Feb 16, 2024
Automated Messages
Oct 10, 2023
Enabling and Disabling Automated Messages
Mar 29, 2024
Customizing Automated Messages
Mar 29, 2024
Setting Your Cancellation Policy
Aug 3, 2023
Asking Clients to Submit a Review
Mar 27, 2024
Advanced Settings: Automated Messages
Mar 29, 2024
Online Booking
Apr 22, 2024
Enable Online Booking
Apr 12, 2024
Enable Services for Online Booking
Apr 12, 2024
Adding Online Booking to Your Website
Apr 22, 2024
Online Booking Guides for Popular Website Builders
Jul 27, 2023
Adding Online Booking to a Shopify Website
Apr 22, 2024
Adding Online Booking to a Squarespace Website
May 30, 2024
Adding Online Booking to a Wix Website
May 17, 2024
Adding Online Booking to a WordPress Website
Apr 11, 2024
Adjusting Online Booking Preferences
May 23, 2024
Adjusting Staff Selection Options in Online Booking
Jul 12, 2024
Using Direct Booking Links
Apr 12, 2024
Add Booking Link to Google Business Profile
Mar 27, 2024
Online Booking from the Client’s Perspective
May 16, 2024
Gift Cards
Nov 8, 2023
Digital Gift Cards
Nov 17, 2021
Setting Up Digital Gift Cards
Jan 18, 2024
Selling Digital Gift Cards Online
Jan 16, 2024
FAQ: Digital Gift Cards
Sep 1, 2023
Selling Gift Cards When Checking Out an Appointment
Aug 28, 2023
Selling Gift Cards Without an Appointment
Aug 28, 2023
Applying Discounts on Gift Cards
Aug 25, 2023
Redeeming a Gift Card During Checkout
Aug 25, 2023
Creating Gift Card Promotions
Jun 10, 2024
Adding Gift Cards Sold Outside of Mangomint
Aug 28, 2023
Tracking Gift Card Sales & Usage
Jun 25, 2024
FAQ: Gift Cards
Mar 9, 2023
How can I refund a gift card purchase?
Mar 25, 2024
How do I send a digital gift card?
Sep 8, 2023
Packages
Nov 2, 2023
Creating a Package
Feb 28, 2024
Selling a Package
Jan 22, 2024
Using a Package During Checkout
Feb 24, 2024
Sell and Redeem a Package on the Same Day
Feb 8, 2024
Manually Adding Packages and Adjusting Package Quantities
Oct 4, 2023
Transferring a Package to Another Client
May 3, 2024
Memberships
Mar 4, 2023
Membership Basics
May 15, 2023
Set Up a Membership Plan
Jun 25, 2024
Start a New Membership for a Client
Jun 5, 2024
Use a Membership During Checkout
Feb 24, 2024
Managing Membership Plans
Aug 15, 2020
Update a Membership Plan
Jul 10, 2023
Change a Membership Plan Name
Jul 10, 2023
Archive a Membership Plan
Aug 24, 2023
Managing Client Memberships
Sep 28, 2023
Find a Client's Membership
Aug 31, 2023
Change the Payment Method on a Client’s Membership
Jul 7, 2023
Change the Price/Discount on a Client’s Membership
Jul 6, 2023
Adjust the Quantities of Remaining Services on a Client’s Membership
Sep 25, 2023
Switch a Client's Membership to the Current Version of the Plan
Jul 11, 2024
Cancel a Client’s Membership
Jul 6, 2023
FAQ: Memberships
Sep 26, 2023
What do the membership statuses mean?
Feb 1, 2024
How do I resend the credit card email request to my client?
Jun 5, 2024
What happens if a credit card payment fails for a membership?
Aug 31, 2023
How do I apply a membership towards a higher-priced service?
Sep 25, 2023
How do I remove product or service discounts from a membership during checkout?
Aug 28, 2023
How do I change the service expiration date on a client's membership?
Sep 25, 2023
How do I transfer memberships from my previous booking system?
Aug 25, 2023
How can I send custom email campaigns to my clients with active memberships?
Jan 16, 2024
Integrated Forms
Jul 5, 2024
Creating Form Templates
Jul 5, 2024
Sending Forms to Clients
Apr 16, 2024
Adding a Form to an Existing Appointment
Jul 2, 2024
Using Image Markup on a Form
Jul 2, 2024
Saving Progress on a Form
Jul 17, 2024
Filling Out Client Forms in Person
Apr 16, 2024
Viewing Form Submissions and Resubmitting Forms
Jun 28, 2024
Approving a Form Submission
Jul 5, 2024
FAQ: Integrated Forms
Jun 28, 2024
Time Clock
Jul 24, 2024
Setting Up the Time Clock
Jul 10, 2023
Using the Time Clock
Aug 4, 2023
Setting Up Different Task Types
Feb 9, 2024
Using Task Types
Feb 9, 2024
Managing Time Cards
Feb 10, 2024
Clock In and Out on a Front Desk Device
Jun 8, 2024
App Manager & Integrations
Jun 6, 2024
Using the App Manager
May 26, 2023
Memberships Settings
Jun 25, 2024
Time Clock Settings
Aug 10, 2023
Mailchimp Integration
Mar 6, 2023
Setting Up the Mailchimp Integration
Jul 23, 2024
Sending Emails to Your Clients Using Mailchimp
Aug 25, 2023
WaiverForever Integration
Jun 15, 2021
Setting Up the WaiverForever Integration
Jul 23, 2024
Creating Waivers in WaiverForever
Aug 10, 2023
Collecting Waivers From Your Clients
Aug 10, 2023
Gift Up! Integration
Oct 26, 2022
Setting Up the Gift Up! Integration
May 13, 2024
Adding Gift Up! to Your Website
May 13, 2024
Shopify Integration
Jul 10, 2024
Reports
Jun 25, 2024
Available Reports
Jun 25, 2024
Staff Reports
Jun 25, 2024
Sales Reports
Jun 25, 2024
Gift Card Reports
Jun 25, 2024
Packages Reports
Jun 25, 2024
Membership Reports
Jun 25, 2024
Payment Reports
Jun 25, 2024
Inventory Reports
Jun 25, 2024
Business Reports
Jul 2, 2024
FAQ: Reports
Jun 25, 2024
Business Setup
May 1, 2024
Business Details
Mar 27, 2024
Locations
Jun 13, 2024
Phone Numbers
Apr 27, 2024
Logo & Branding
May 17, 2024
Payroll
May 14, 2024
Advanced Settings: Business Setup
May 17, 2024
Mangomint Subscription
Jul 24, 2024
Updating Your Mangomint Subscription
May 14, 2024
Viewing Invoices for Your Mangomint Subscription
Jun 7, 2024