Learning Center Sitemap (289 total)
Title
Last Updated
Calendar & Appointments
Mar 31, 2023
Calendar
Apr 9, 2022
Calendar Basics
May 10, 2023
Calendar Colors & Icons
Feb 17, 2023
Display Preferences
Jul 15, 2022
Scheduling Options
Apr 9, 2022
Print Daily Appointment Schedule
Jul 16, 2022
Appointments
Feb 15, 2023
Create a New Appointment
May 26, 2023
Creating an Appointment with Multiple Services or Staff Members
May 26, 2023
Repeating Appointments
Jul 19, 2022
Edit an Appointment
Sep 16, 2020
Cancel or Delete an Appointment
Feb 15, 2023
Express Booking™
Jul 14, 2022
How to Set Up Express Booking™
Nov 20, 2021
How to Use Express Booking™
Jun 1, 2022
What happens after an Express Booking™ link is sent?
Apr 11, 2022
FAQ: Express Booking™
Nov 5, 2021
Intelligent Waitlist
Apr 3, 2023
Enabling the Waitlist
May 26, 2023
Adding and Finding Waitlist Entries
Apr 3, 2023
Booking an Appointment from the Waitlist
Mar 21, 2023
Waitlist Notifications and Automated Messages
Mar 21, 2023
How Clients Can Add Themselves to the Waitlist in Online Booking
Mar 21, 2023
Waiting Room
Apr 11, 2022
How to Enable the Waiting Room Feature
Apr 11, 2022
How to Use the Waiting Room
Mar 17, 2023
Client Self Check-In
May 30, 2023
Time Blocks
Nov 11, 2020
Create a Time Block
Feb 15, 2023
Create a Repeating Time Block
Feb 15, 2023
Edit a Time Block
Nov 12, 2020
Delete a Time Block
Nov 12, 2020
Resources
Mar 31, 2023
Understanding Resources and Resource Groups
Mar 31, 2023
Creating Resources
May 26, 2023
Adding Resource Requirements to Services
May 30, 2023
Creating Services with Resource Requirements Only (No Staff Required)
May 30, 2023
Using Resources to Manage Service Availability
May 30, 2023
Viewing Resources on the Calendar
May 9, 2023
FAQ: Resources
May 26, 2023
FAQ: Calendar & Appointments
Mar 9, 2023
How can I set up alternating hours every other week?
Dec 14, 2022
How do I resend client notifications?
Dec 16, 2020
How can I collect photos during booking?
Feb 18, 2022
How do I print a client's appointment details?
Feb 9, 2021
How can I link my Mangomint calendar to my iCal calendar?
Apr 11, 2022
How can I enforce my cancellation policy?
Mar 6, 2022
How do I un-cancel an appointment?
Mar 6, 2022
Sales & Checkout
Nov 19, 2021
Sales & Checkout Basics
May 15, 2023
Check Out an Appointment
Feb 16, 2023
Start a Checkout Without an Appointment
Feb 16, 2023
Navigating the Sales Screen
Dec 20, 2022
Apply a Discount During Checkout
Nov 19, 2021
Check Out Appointments Together (Combine)
Dec 17, 2020
How to Split Services into Separate Checkouts
Jan 25, 2022
Sending and Printing a Client Receipt
May 17, 2023
Save a Checkout for Later
Mar 6, 2022
Discard an Existing Checkout
Jun 13, 2020
Refunds & Returns
Mar 9, 2023
How to Process Full Refunds
Mar 20, 2023
How to Process Partial Refunds
Mar 20, 2023
Refunding a Deposit to a Gift Card
Mar 9, 2023
Product Returns
May 30, 2023
How to Void a Sale
Nov 19, 2021
Voiding a Single Payment
Oct 10, 2021
Tips / Gratuity
Mar 13, 2021
Adding & Splitting Tips
May 4, 2023
How to Assign Tips to Assistants
Apr 8, 2022
FAQ: Sales & Checkout
Sep 8, 2022
Can I automatically add a surcharge or fee to every checkout?
Aug 31, 2022
How do I change the service provider on a closed sale?
Nov 20, 2020
FAQ: Refunds & Returns
Mar 9, 2023
How do I handle product exchanges?
Sep 1, 2022
How do I do a product return and refund to a gift card?
Sep 1, 2022
How can I refund a gift card purchase?
Aug 7, 2021
How do I refund other payments?
Nov 19, 2021
How do I fix an accidentally voided sale?
Nov 4, 2022
FAQ: Tips / Gratuity
Mar 11, 2021
How do I collect tips on a zero balance sale?
Mar 9, 2021
How do I fix an unassigned tip?
Mar 8, 2021
How do I fix an unassigned tip on a gift card or package sale?
Sep 1, 2022
How do I pay my staff members cash tips?
Nov 20, 2020
Payments
May 3, 2023
Payment Basics
May 15, 2023
Payment Types
May 26, 2023
Signing Up for Mangomint Pay
May 15, 2023
Splitting Payments
Feb 14, 2023
Credit Cards
May 15, 2023
How to Take In-Person Payments
Oct 3, 2022
Client Self Checkout
Mar 8, 2021
How to Manually Charge Credit Cards
Sep 8, 2022
How to Take Payments with the Card Reader (Direct Connection)
Feb 11, 2022
Completing a Test Transaction Using Your Card Reader
Feb 21, 2023
How Can I Require a Credit Card or Prepayment for Online Booking?
Sep 8, 2022
Managing Cards-on-File
Feb 8, 2022
Mangomint Pay: Balances & Payouts
May 15, 2023
Mangomint Pay: Payout Schedule
May 15, 2023
Mangomint Pay: Monthly Summaries
May 15, 2023
FAQ: Mangomint Pay
Mar 9, 2023
Deposits
Feb 11, 2022
How to Take a Deposit Manually
Apr 26, 2023
How to Require a Deposit for Online Booking
Feb 11, 2022
How to Take Deposits with Express Booking™
Feb 14, 2022
Other Payment Options
Feb 11, 2022
How To Use Non-Integrated Payment Processors
Sep 8, 2022
How to Take a Check Payment
Feb 11, 2022
How to Take Cash Payments and Calculate Change
May 30, 2023
Cash Drawer
Feb 11, 2021
Add a New Count
Feb 14, 2022
Add a New Pay-In or Pay-Out
Feb 11, 2021
Cash Drawer Daily Close Out
May 23, 2021
Payment Accounts
Feb 11, 2022
Payment Account Basics
Feb 14, 2022
How to Set Up a Payment Account for a Staff Member
Sep 12, 2022
How to Sign Up for a Payment Account (for Staff Members)
May 11, 2023
Hardware
Jan 11, 2023
Front Desk Display Hardware Purchase Guide
Mar 23, 2022
Setting Up Your Front Desk Display
May 26, 2023
Setting Up the iPad Kiosk Mode
May 4, 2023
Connecting a Card Reader Directly to Your iPhone or iPad
Feb 16, 2023
How to Set Up and use a Barcode Scanner
Feb 11, 2022
Front Desk Display Troubleshooting Guide
Mar 22, 2023
Card Reader Troubleshooting Guide
Mar 22, 2023
Updating Your Mangomint Mobile App
Mar 22, 2023
Advanced Settings: Payments & Checkout
May 26, 2023
FAQ: Payments
Apr 20, 2022
Understanding the Booth Renter Model
May 3, 2023
Report changes to include payments based on the date they occurred instead of the sale date
Jun 29, 2021
Staff Members
Apr 10, 2023
Adding a Staff Member
May 10, 2023
Archiving a Staff Member
Mar 19, 2021
Managing Staff Member Work Hours
May 10, 2023
Customize Service Settings for Staff Members
May 30, 2023
Staff Member Permissions
May 4, 2023
Staff Compensation
Mar 16, 2023
Basic Service Commission
May 15, 2023
Sliding Scale Service Commission
May 15, 2023
Product Commission
May 15, 2023
Hourly Compensation
May 15, 2023
Set a Day Off for a Staff Member
Mar 9, 2021
Set Days Off for Multiple Staff Members at Once
Feb 1, 2023
Resetting Passwords
May 10, 2023
Services
May 26, 2023
Creating Services
May 30, 2023
Service Customizations
May 26, 2023
Set Up Service Customizations
May 30, 2023
Customize a Service for an Appointment
May 26, 2023
Organize the Service List
Feb 21, 2023
Processing, Finishing, and Buffer Times
Jun 1, 2023
Link Services to Staff Members
May 30, 2023
Enable Services for Online Booking
May 30, 2023
Delete Services & Categories
Sep 14, 2020
FAQ: Services
Mar 8, 2022
How can I deduct a back bar fee for my services?
May 30, 2023
How can I track services sold in Groupon or other online promotions?
May 30, 2023
How do I enable or disable taxes on services?
May 30, 2023
Clients
Mar 18, 2021
Client List
Mar 3, 2023
Navigating the Client List
Dec 20, 2022
Add a New Client
Jun 16, 2020
How to Merge Duplicate Clients
Aug 20, 2022
Delete a Client
Jun 13, 2020
Exporting Your Client List
Dec 15, 2022
Client Details & Timeline
Jan 10, 2023
Client Details
Apr 7, 2023
Client Timeline
Oct 20, 2022
Manage Client Cards on File & Gift Cards
May 30, 2023
Block a Client from Online Booking
Mar 25, 2021
Print a Client's Upcoming Appointments
Sep 21, 2020
Adding Client Notes
Sep 30, 2020
Client Portal
May 30, 2023
FAQ: Clients
Mar 18, 2021
How can I turn off notifications for individual clients?
Jan 12, 2023
Two-Way Texting
Jan 24, 2023
Navigating the Messages Screen
May 9, 2023
Sending and Receiving Text Messages
May 26, 2023
FAQ: Two-Way Texting
May 26, 2023
Products & Inventory
Mar 9, 2023
Creating Products
May 10, 2023
Search & Sort Products
Oct 4, 2022
Delete a Product
Jan 13, 2021
Add Inventory Change
Jan 14, 2021
Purchase Orders
Apr 13, 2021
Manage Suppliers
Apr 8, 2021
Set Up Products for Purchase Orders
Apr 8, 2021
Create Purchase Orders
Dec 2, 2022
Receive a Purchase Order Delivery
Dec 6, 2022
FAQ: Products & Inventory
May 10, 2023
Automated Messages
Jan 11, 2023
Customizing Automated Messages
May 30, 2023
Setting Your Cancellation Policy
Mar 22, 2023
Asking Clients to Submit a Review
May 30, 2023
Online Booking
May 17, 2023
Enabling Online Booking
May 16, 2023
Adding Online Booking to Your Website
May 17, 2023
Setting Up Online Booking for a Shopify Website
May 11, 2023
Setting Up Online Booking for a Squarespace Website
May 11, 2023
Setting Up Online Booking for a Wix Website
May 11, 2023
Setting Up Online Booking for a WordPress Website
May 17, 2023
Adjusting Online Booking Preferences
May 3, 2023
Adjusting Staff Selection Options in Online Booking
May 3, 2023
Using Direct Booking Links
May 30, 2023
Gift Cards
Nov 4, 2022
Digital Gift Cards
Nov 17, 2021
How to Set Up Digital Gift Cards
Nov 17, 2021
How to Sell Digital Gift Cards Online
Nov 4, 2022
FAQ: Digital Gift Cards
May 24, 2023
Gift Card Promotions
Nov 4, 2022
Creating Gift Card Promotions
Feb 3, 2023
How to Sell a Gift Card In-Store
Nov 17, 2021
How to Sell a Gift Card During Checkout
Sep 2, 2022
Redeem a Gift Card During Checkout
Feb 23, 2023
Adding Gift Cards Sold Outside of Mangomint
Apr 7, 2023
How to Apply Discounts on Gift Cards
Nov 4, 2022
Tracking Gift Card Sales & Usage
Apr 7, 2023
FAQ: Gift Cards
Mar 9, 2023
How can I refund a gift card purchase?
Aug 7, 2021
How do I send a digital gift card?
Nov 17, 2021
Packages
Apr 13, 2023
Creating a Package
May 26, 2023
Selling a Package
Apr 13, 2023
Using a Package During Checkout
Apr 13, 2023
Manually Adding Packages and Adjusting Package Quantities
Apr 13, 2023
Transferring a Package to Another Client
Apr 13, 2023
Memberships
Mar 4, 2023
Membership Basics
May 15, 2023
Set Up a Membership Plan
May 26, 2023
Start a New Membership for a Client
Aug 27, 2020
Use / Redeem a Membership During Checkout
Aug 27, 2020
Managing Membership Plans
Aug 15, 2020
Update a Membership Plan
Aug 27, 2020
Change a Membership Plan Name
Aug 21, 2020
Archive a Membership Plan
Feb 24, 2023
Managing Client Memberships
Mar 4, 2023
Change the Price / Discount on a Client’s Membership
Aug 27, 2020
Change the Payment Method on a Client’s Membership
Nov 24, 2020
Cancel a Client’s Membership
Aug 27, 2020
Adjust the Quantities of Remaining Services on a Client’s Membership
Sep 2, 2020
Upgrade / Switch to the current version of a membership plan
Feb 15, 2023
How to Find a Client's Membership
Aug 27, 2020
FAQ: Memberships
Nov 5, 2021
What do the Membership Statuses mean?
Aug 27, 2020
What happens if a credit card payment fails?
Aug 18, 2020
How do I set up annual memberships?
Aug 18, 2020
Can I sell memberships in online booking?
Aug 18, 2020
How do I transfer memberships from my old booking system?
Oct 19, 2022
How do I apply a membership towards a higher priced service?
Aug 27, 2020
How do I resend the credit card email request to my client?
Aug 16, 2022
How do I remove products or services discounts?
Aug 16, 2022
How do I change the service expiration date on a client's membership?
Sep 2, 2020
How can I send custom campaigns to my clients with active memberships?
Sep 17, 2020
Integrated Forms
Dec 24, 2022
Creating Form Templates
May 26, 2023
Sending Forms to Clients and Staff Members
Oct 17, 2022
Adding a Form to an Existing Appointment
Dec 24, 2022
Filling Out Client Forms in Person
Oct 17, 2022
Viewing Form Submissions
May 11, 2023
Resubmitting Forms
Oct 17, 2022
FAQ: Integrated Forms
May 30, 2023
Time Clock
Mar 17, 2021
Setting Up the Time Clock
May 26, 2023
Using the Time Clock
May 10, 2023
Managing Time Cards
May 10, 2023
Setting Up Different Task Types
May 26, 2023
Using Task Types
May 24, 2023
FAQ: Time Clock
Mar 8, 2023
How can I have my staff members clock-in and clock-out on a front desk device?
May 10, 2023
App Manager & Integrations
May 26, 2023
Using the App Manager
May 26, 2023
Memberships Settings
May 26, 2023
Time Clock Settings
May 26, 2023
Mailchimp Integration
Mar 6, 2023
Setting Up the Mailchimp Integration
May 26, 2023
Sending Emails to Your Clients Using Mailchimp
Apr 28, 2023
WaiverForever Integration
Jun 15, 2021
Setting Up the WaiverForever Integration
May 26, 2023
Creating Waivers in WaiverForever
Apr 22, 2022
Collecting Waivers From Your Clients
May 24, 2023
Shopify Integration
May 11, 2023
Gift Up! Integration
Oct 26, 2022
Setting Up the Gift Up! Integration
May 26, 2023
Adding Gift Up! on your Website
May 11, 2023
Business Setup
May 26, 2023
Business Details
May 30, 2023
Locations
May 30, 2023
Logo & Branding
May 3, 2023
Advanced Settings: Business Setup
May 30, 2023