Learning Center Sitemap (304 total)
Title
Last Updated
Getting Started
Aug 29, 2023
Introduction to Mangomint
Aug 3, 2023
Switching to Mangomint
Jun 26, 2023
Setting Up Your Account
Jun 21, 2023
Guide for Admin Users
Oct 10, 2023
Guide for Non-Admin Users
Jun 21, 2023
Learning the Basics in Mangomint
Nov 2, 2023
HIPAA Compliance
Aug 24, 2023
Calendar & Appointments
Sep 28, 2023
Calendar
Apr 9, 2022
Calendar Basics
May 10, 2023
Calendar Colors & Icons
Aug 24, 2023
Calendar Display Preferences
Sep 8, 2023
Scheduling Options
Sep 8, 2023
Print Daily Appointment Schedule
Aug 25, 2023
Appointments
Jun 7, 2023
Create a New Appointment
Aug 25, 2023
Creating an Appointment with Multiple Services or Staff Members
Oct 11, 2023
Edit an Appointment
Aug 11, 2023
Cancel or Delete an Appointment
Feb 15, 2023
Repeating Appointments
Aug 11, 2023
Express Booking™
Jul 14, 2022
Set Up Express Booking™
Nov 1, 2023
Use Express Booking™
Nov 1, 2023
What happens after an Express Booking™ link is sent?
Oct 3, 2023
FAQ: Express Booking™
Aug 10, 2023
Intelligent Waitlist
Oct 12, 2023
Enabling the Waitlist
Oct 12, 2023
Adding and Finding Waitlist Entries
Oct 12, 2023
Booking an Appointment from the Waitlist
Oct 13, 2023
Setting Up Waitlist Automated Messages
Oct 13, 2023
Allowing Clients to Join Waitlist in Online Booking
Oct 12, 2023
Resources
Mar 31, 2023
Understanding Resources and Resource Groups
Sep 1, 2023
Creating Resources
Aug 24, 2023
Adding Resource Requirements to Services
Sep 20, 2023
Creating Services with Resource Requirements Only (No Staff Required)
Jun 5, 2023
Using Resources to Manage Service Availability
Jun 5, 2023
Viewing Resources on the Calendar
Aug 4, 2023
FAQ: Resources
Sep 1, 2023
Waiting Room
Apr 11, 2022
Enabling the Waiting Room
Jun 8, 2023
Using the Waiting Room
Jun 9, 2023
Client Self Check-In
Aug 24, 2023
Time Blocks
Sep 26, 2023
Create a Time Block
Sep 26, 2023
Create a Repeating Time Block
Aug 25, 2023
FAQ: Calendar & Appointments
Sep 28, 2023
How can I set up alternating hours for staff members?
Aug 25, 2023
How can I link my Mangomint calendar to my iCal calendar?
Aug 3, 2023
How do I resend client notifications?
Sep 21, 2023
How can I collect photos during booking?
Aug 3, 2023
How do I print a client's appointment details?
Sep 8, 2023
How can I enforce my cancellation policy?
Aug 3, 2023
How do I un-cancel an appointment?
Aug 3, 2023
Sales & Checkout
Nov 19, 2021
Sales & Checkout Basics
Aug 25, 2023
Check Out an Appointment
Oct 13, 2023
Start a Checkout Without an Appointment
Oct 13, 2023
Check Out Appointments Together (Combine)
Nov 6, 2023
Split Services into Separate Checkouts
Aug 14, 2023
Apply a Discount During Checkout
Aug 3, 2023
Save a Checkout for Later
Aug 29, 2023
Discard an Existing Checkout
Sep 20, 2023
Sending and Printing a Client Receipt
May 17, 2023
Navigating the Sales Screen
Aug 24, 2023
Refunds & Returns
Sep 28, 2023
How to Process Full Refunds
Aug 25, 2023
How to Process Partial Refunds
Aug 25, 2023
Refunding a Deposit to a Gift Card
Sep 28, 2023
Voiding a Sale
Aug 31, 2023
Voiding a Single Payment
Sep 7, 2023
Product Returns
Aug 25, 2023
Tips/Gratuity
Aug 25, 2023
Adding and Splitting Tips
Sep 27, 2023
Assigning Tips to Assistants
Sep 19, 2023
FAQ: Sales & Checkout
Oct 6, 2023
Can I automatically add a surcharge or fee to every checkout?
Sep 6, 2023
How do I change the service provider on a closed sale?
Sep 21, 2023
FAQ: Refunds & Returns
Sep 28, 2023
How do I handle product exchanges?
Aug 28, 2023
How can I refund a gift card purchase?
Sep 20, 2023
How do I do a product return and refund to a gift card?
Aug 28, 2023
How do I fix an accidentally voided sale?
Aug 25, 2023
How do I process refunds through other payment processors?
Sep 5, 2023
FAQ: Tips/Gratuity
Aug 25, 2023
How do I collect tips on a zero-balance sale?
Sep 1, 2023
How do I fix an unassigned tip?
Sep 1, 2023
How do I fix an unassigned tip on a gift card or package sale?
Sep 1, 2023
How do I pay my staff members cash tips?
Sep 1, 2023
Payments
Jul 28, 2023
Payment Basics
May 15, 2023
Payment Types
Aug 25, 2023
Signing Up for Mangomint Pay
Sep 5, 2023
Split Payments Between Multiple Payment Methods
Nov 2, 2023
Payment Accounts
Oct 11, 2023
Payment Account Basics
Aug 17, 2023
Setting Up a Payment Account for a Staff Member
Jul 5, 2023
Signing Up for a Staff Member Payment Account
Nov 1, 2023
Taking Payments with a Booth Renter Model
Nov 1, 2023
Credit Cards
Oct 25, 2023
Taking In-Person Payments with the Front Desk Display
Nov 1, 2023
Taking Credit Card Payments
Aug 24, 2023
Taking Payments with a Card Reader Connected to Your iPhone or iPad
Jul 25, 2023
Requiring a Credit Card in Online Booking
Jul 24, 2023
Managing Cards on File
Jul 24, 2023
Client Self Checkout
Nov 1, 2023
Mangomint Pay: Balance & Payouts
Oct 25, 2023
Mangomint Pay: Payout Schedule
May 15, 2023
Mangomint Pay: Monthly Summaries
Aug 18, 2023
Mangomint Pay: Update Account Details
Oct 25, 2023
FAQ: Mangomint Pay
Aug 25, 2023
Deposits
Jul 21, 2023
Take a Deposit Manually
Aug 24, 2023
Take Deposits with Express Booking™
Nov 1, 2023
Require a Deposit in Online Booking
Nov 2, 2023
Other Payment Options
Jul 29, 2023
Using Non-Integrated Payment Processors
Jul 29, 2023
Taking Cash Payments and Calculating Change
Jul 29, 2023
Taking Check Payments
Jul 29, 2023
Hardware
Jun 2, 2023
Front Desk Display Hardware Purchase Guide
Jul 27, 2023
Setting Up Your Front Desk Display
Nov 1, 2023
Setting Up the iPad Kiosk Mode
Aug 24, 2023
Connecting a Card Reader Directly to Your iPhone or iPad
Jul 28, 2023
Completing a Test Transaction Using Your Card Reader
Aug 25, 2023
Using a Barcode Scanner to Scan Products During Checkout
Oct 13, 2023
Updating Your Mangomint Mobile App
Jul 25, 2023
Front Desk Display Troubleshooting Guide
Sep 7, 2023
Card Reader Troubleshooting Guide
Oct 5, 2023
Cash Drawer
Feb 11, 2021
Add a New Count
Sep 5, 2023
Add a New Pay-In or Pay-Out
Jul 31, 2023
Cash Drawer Daily Closeout
Jul 31, 2023
Advanced Settings: Payments & Checkout
Aug 24, 2023
FAQ: Payments
Oct 11, 2023
How are payments reflected in reports?
Aug 29, 2023
Payroll Processing
Nov 20, 2023
Payroll Report
Nov 29, 2023
FAQ: Payroll Processing
Nov 20, 2023
Staff Members
Jul 28, 2023
Adding a Staff Member
Sep 18, 2023
Archiving a Staff Member
Sep 7, 2023
Managing Staff Member Work Hours
Aug 4, 2023
Link Services to Staff Members
Aug 3, 2023
Staff Member Permissions
Nov 20, 2023
Staff Compensation
Mar 16, 2023
Basic Service Commission
May 15, 2023
Sliding Scale Service Commission
May 15, 2023
Product Commission
May 15, 2023
Hourly Compensation
Nov 20, 2023
Set a Day Off for a Staff Member
Sep 1, 2023
Set Days Off for Multiple Staff Members at Once
Feb 1, 2023
Resetting Passwords
Aug 22, 2023
Viewing Your Daily and Weekly Totals
Jun 20, 2023
Services
Jul 26, 2023
Creating Services
Sep 18, 2023
Deleting Services
Aug 25, 2023
Service Customizations
Jun 20, 2023
Set Up Service Customizations
Aug 24, 2023
Show Base Prices for Service Customizations
Jun 20, 2023
Customize a Service for an Appointment
Aug 25, 2023
FAQ: Service Customizations
Jul 31, 2023
Processing, Finishing, and Buffer Times
Jun 27, 2023
Link Services to Staff Members
Aug 3, 2023
Enable Services for Online Booking
Jun 28, 2023
FAQ: Services
Oct 11, 2023
How do I set up couples services?
Nov 9, 2023
How do I enable or disable taxes on services?
Jun 5, 2023
How can I deduct a back bar fee for my services?
Nov 20, 2023
How can I track services sold through Groupon or other online promotions?
Nov 20, 2023
Clients
Nov 8, 2023
Client List
Aug 15, 2023
Navigating the Client List
Aug 18, 2023
Adding and Deleting Clients
Oct 26, 2023
Merging Duplicate Clients
Sep 27, 2023
Exporting Your Client List
Aug 14, 2023
Client Details & Timeline
Oct 12, 2023
Client Details
Nov 8, 2023
Client Timeline
Sep 29, 2023
Client Notes and Appointment Notes
Sep 5, 2023
Block a Client from Online Booking
Sep 8, 2023
Print a Client's Upcoming Appointments
Sep 20, 2023
Client Portal
Jun 7, 2023
Two-Way Texting
Jul 6, 2023
Navigating the Messages Screen
Aug 21, 2023
Sending and Receiving Text Messages
Sep 6, 2023
Adding Internal Notes in a Conversation
Aug 23, 2023
FAQ: Two-Way Texting
Aug 16, 2023
Products & Inventory
Sep 20, 2023
Creating Products
Oct 20, 2023
Search & Sort Products
Sep 8, 2023
Add Inventory Change
Sep 8, 2023
Purchase Orders
Apr 13, 2021
Add & Manage Suppliers
Sep 7, 2023
Set Up Products for Purchase Orders
Sep 1, 2023
Create Purchase Orders
Sep 7, 2023
Receive a Purchase Order Delivery
Dec 6, 2022
FAQ: Products & Inventory
Aug 4, 2023
Automated Messages
Oct 10, 2023
Enabling and Disabling Automated Messages
Oct 10, 2023
Customizing Automated Messages
Oct 10, 2023
Setting Your Cancellation Policy
Aug 3, 2023
Asking Clients to Submit a Review
Aug 24, 2023
Advanced Settings: Automated Messages
Aug 16, 2023
Online Booking
Aug 15, 2023
Enable Online Booking
Aug 14, 2023
Enable Services for Online Booking
Jun 28, 2023
Adding Online Booking to Your Website
Oct 25, 2023
Online Booking Guides for Popular Website Builders
Jul 27, 2023
Setting Up Online Booking for a Shopify Website
Aug 9, 2023
Setting Up Online Booking for a Squarespace Website
Oct 4, 2023
Setting Up Online Booking for a Wix Website
Jul 28, 2023
Setting Up Online Booking for a WordPress Website
Jul 28, 2023
Adjusting Online Booking Preferences
Oct 23, 2023
Adjusting Staff Selection Options in Online Booking
Jul 27, 2023
Using Direct Booking Links
Aug 15, 2023
Add Booking Link to Google Business Profile
Aug 15, 2023
Gift Cards
Nov 8, 2023
Digital Gift Cards
Nov 17, 2021
Setting Up Digital Gift Cards
Aug 28, 2023
Selling Digital Gift Cards Online
Sep 1, 2023
FAQ: Digital Gift Cards
Sep 1, 2023
Selling Gift Cards When Checking Out an Appointment
Aug 28, 2023
Selling Gift Cards Without an Appointment
Aug 28, 2023
Applying Discounts on Gift Cards
Aug 25, 2023
Redeeming a Gift Card During Checkout
Aug 25, 2023
Creating Gift Card Promotions
Nov 8, 2023
Adding Gift Cards Sold Outside of Mangomint
Aug 28, 2023
Tracking Gift Card Sales & Usage
Oct 4, 2023
FAQ: Gift Cards
Mar 9, 2023
How can I refund a gift card purchase?
Sep 20, 2023
How do I send a digital gift card?
Sep 8, 2023
Packages
Nov 2, 2023
Creating a Package
Oct 30, 2023
Selling a Package
Apr 13, 2023
Using a Package During Checkout
Nov 2, 2023
Sell and Redeem a Package on the Same Day
Nov 2, 2023
Manually Adding Packages and Adjusting Package Quantities
Oct 4, 2023
Transferring a Package to Another Client
Aug 4, 2023
Memberships
Mar 4, 2023
Membership Basics
May 15, 2023
Set Up a Membership Plan
Aug 9, 2023
Start a New Membership for a Client
Oct 20, 2023
Use a Membership During Checkout
Aug 11, 2023
Managing Membership Plans
Aug 15, 2020
Update a Membership Plan
Jul 10, 2023
Change a Membership Plan Name
Jul 10, 2023
Archive a Membership Plan
Aug 24, 2023
Managing Client Memberships
Sep 28, 2023
Find a Client's Membership
Aug 31, 2023
Change the Payment Method on a Client’s Membership
Jul 7, 2023
Change the Price/Discount on a Client’s Membership
Jul 6, 2023
Adjust the Quantities of Remaining Services on a Client’s Membership
Sep 25, 2023
Switch a Client's Membership to the Current Version of the Plan
Jul 21, 2023
Cancel a Client’s Membership
Jul 6, 2023
FAQ: Memberships
Sep 26, 2023
What do the membership statuses mean?
Aug 31, 2023
How do I resend the credit card email request to my client?
Jul 6, 2023
What happens if a credit card payment fails for a membership?
Aug 31, 2023
How do I apply a membership towards a higher-priced service?
Sep 25, 2023
How do I remove product or service discounts from a membership during checkout?
Aug 28, 2023
How do I change the service expiration date on a client's membership?
Sep 25, 2023
How do I transfer memberships from my previous booking system?
Aug 25, 2023
How can I send custom email campaigns to my clients with active memberships?
Jun 7, 2023
Integrated Forms
Dec 24, 2022
Creating Form Templates
Aug 30, 2023
Sending Forms to Clients and Staff Members
Aug 25, 2023
Adding a Form to an Existing Appointment
Dec 24, 2022
Filling Out Client Forms in Person
Aug 25, 2023
Viewing Form Submissions
Aug 24, 2023
Resubmitting Forms
Oct 17, 2022
FAQ: Integrated Forms
Aug 24, 2023
Time Clock
Jul 25, 2023
Setting Up the Time Clock
Jul 10, 2023
Using the Time Clock
Aug 4, 2023
Managing Time Cards
Aug 4, 2023
Setting Up Different Task Types
Nov 13, 2023
Using Task Types
Jul 11, 2023
Allowing Staff Members to Clock In and Clock Out from a Front Desk Device
Nov 28, 2023
App Manager & Integrations
May 26, 2023
Using the App Manager
May 26, 2023
Memberships Settings
Jul 6, 2023
Time Clock Settings
Aug 10, 2023
Mailchimp Integration
Mar 6, 2023
Setting Up the Mailchimp Integration
Oct 12, 2023
Sending Emails to Your Clients Using Mailchimp
Aug 25, 2023
WaiverForever Integration
Jun 15, 2021
Setting Up the WaiverForever Integration
Aug 10, 2023
Creating Waivers in WaiverForever
Aug 10, 2023
Collecting Waivers From Your Clients
Aug 10, 2023
Shopify Integration
Sep 5, 2023
Gift Up! Integration
Oct 26, 2022
Setting Up the Gift Up! Integration
Aug 5, 2023
Adding Gift Up! to Your Website
Jun 30, 2023
Reports
Nov 20, 2023
Available Reports
Aug 31, 2023
Business Reports
Aug 31, 2023
Business Intelligence: Appointments Report
Nov 17, 2023
Business Setup
May 26, 2023
Business Details
May 30, 2023
Locations
Oct 13, 2023
Logo & Branding
Sep 29, 2023
Advanced Settings: Business Setup
May 30, 2023