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Customizing Automated Messages

This article covers how to add custom text to your automated messages.

Learn more about enabling and disabling automated messages.

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Add custom text to automated messages
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To add custom text to an automated message, open the Settings app and select Automated Messages.

Select an automated message category and select the gear icon next to the message.

Select Customize to add custom text as needed.

Important

Your cancellation policy should be added separately by opening the Settings app and selecting Calendar & Appointments > Cancel & Reschedule. Once added, your policy will appear automatically in your corresponding automated messages.

Note

The Customize option may not be available for certain automated messages.

You can select the Preview tab to preview what the message will look like to clients. You can also send yourself a test by selecting Send a test and entering your email address or phone number.

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