Customizing Automated Messages
This article covers how to add custom text to your automated messages.
Learn more about enabling and disabling automated messages.
Link copiedAdd custom text to automated messagesLink copied
To add custom text to an automated message, open the Settings app and select Automated Messages.
Select an automated message category and select the gear icon next to the message.

Select Customize to add custom text as needed.
Your cancellation policy should be added separately by opening the Settings app and selecting Calendar & Appointments > Cancel & Reschedule. Once added, your policy will appear automatically in your corresponding automated messages.
The Customize option may not be available for certain automated messages.

You can select the Preview tab to preview what the message will look like to clients. You can also send yourself a test by selecting Send a test and entering your email address or phone number.


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