Automated Messages: Waitlist Entries
The Waitlist Entries automated messages are available if the Intelligent Waitlist app is enabled.
To configure your Waitlist Entries automated messages, open the Settings app and select Automated Messages > Waitlist Entries.
Link copiedClient was added to the waitlistLink copied
When a client is added to the waitlist, you can send an email and text message to the client to let them know they’ve been added to the waitlist. This includes clients who are added to the waitlist by staff members and clients who add themselves to the waitlist.
Link copiedSend only when clients add themselvesLink copied
When a client adds themself to the waitlist, you can send an email to an internal email address. This can be helpful if you’d like to be notified every time a client adds themself to the waitlist via online booking.
Link copiedNew opening for waitlist entryLink copied
When an opening becomes available for a waitlist entry, you can send an email to an internal email address.
Clients are not automatically notified when an opening becomes available. Instead, staff members (e.g. front desk staff or managers) can be automatically notified, which allows them to select which clients to book. This is helpful if the same opening is available for more than one client.
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