These days, almost all salon and spa software promise to run your business. And to be fair, most of them handle the basics: online booking, a calendar, payment processing, maybe some automated reminders.
With Connect, you can reach clients wherever they are, use one inbox to respond to all messages, and avoid using your personal number to manage client conversations.
Callers are recognized automatically. When a client calls in, their profile and next appointment surface instantly.
One number does everything. The same number on their appointment reminder is the one they call and text.
Call recordings and transcripts give your team visibility into every client conversation.
Missed call auto-reply automatically sends a text when you can't pick up.
After-hours voicemail routing means your personal cell number stays private and clients don't expect you to answer at 9pm.
You can even cancel your existing landline because Mangomint gives you a dedicated business number.
No other salon and spa software offers built-in phone calls. 😎
2. One-Tap Rebooking
Salon and spa owners choose Mangomint’s online booking because it only takes a couple of clicks and their clients don't need to log in or create an account. Maybe that’s why we’re known to increase bookings by 20%?
For returning clients it’s even faster.
When returning clients book online:
Past services are shown to them automatically.
All of their customizations are pre-selected.
Past service providers are highlighted with a “Booked before” badge.
They can pre-fill contact and card details using their phone number.
Mangomint is the only platform that delivers both: no account required and a personalized, pre-filled returning client experience. 😎
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The last thing your team needs is to stop mid-conversation to answer a call from their “grandma.” It wastes time and interrupts the flow of appointments. So we built a way you can ignore them altogether.
If you use our built-in phone system, spam call screening can send unknown numbers to your spam folder before your phone even rings.
Suspicious callers need to verify they're human
Saved clients bypass screening and always get through
Filtered spam calls can be recovered anytime
You can choose how strict you want to be with your filtering—Standard or Strict—depending on how many spam calls you're dealing with.
No other salon or spa software on the market offers native spam call filtering. 😎
4. Express Booking™
Taking contact and card details over the phone is slow, error-prone, and awkward. That's why we have Express Booking™.
Staff members create an appointment and then text a link to their client where they enter their name, email, card details, and accept the cancellation policy from their own phone.
Clients can upload inspo or reference photos during booking.
Staff can collect partial deposits or full prepayments upfront.
The booking is held as Pending until the client completes it.
You can set a custom expiration time, and if the client doesn't finish booking by then, the appointment cancels and opens the slot back up.
No other salon or spa software has this flow. 😎
5. @Tag Your Team
You can use Mangomint's confidential, internal notes to jot down important information inside a client conversation. Like digital Post-it notes. Handy, right?
And now, you can @tag a staff member in those notes.
Within the note, @ a team member to send a notification to their phone and bring them into the thread. Don't worry, clients never see it.
This works great for:
Any FYIs that need to be seen before a client's next appointment
Accurately sharing information
Getting second opinions from other staff members
You can skip the "let me pull up the conversation" and just @tag them instead. No digging!
Two-way texting is common in salon and spa software, and some others offer basic internal notes. But confidential staff tagging within a client conversation thread is uniquely Mangomint. 😎
6. Automated Call Availability
The promise of a business phone line is that it separates your professional and personal life. But if staff have to manually toggle their availability on and off every shift, accidents can happen and that line starts to blur. Fast.
Mangomint automates all of this. Each staff member can set their call availability once and never think about it again:
Unavailable: You won't receive any calls.
Always Available: You’ll always be available to receive calls.
Set Custom Hours: Set your own schedule. This is ideal for front desk staff or anyone whose call availability differs from their work hours.
Use Scheduled Work Hours: You’ll be available to receive calls during your scheduled work hours.
Every other platform requires staff to manually manage their availability.
No other software has anything like this. 😎
7. Client-Specific Service Durations
Every stylist knows a "60-minute color" isn't always 60 minutes. Most platforms let you set custom durations per staff member, but the duration applies to everyone that stylist sees.
With Mangomint, service providers can set custom service durations for specific clients. Then it's automatically applied when the provider goes to rebook the service with that client through the calendar.
This works great for clients who:
Have a lot of hair
Love to chit-chat
Are very specific about their nails
Other software has per-staff durations. No one has per-client durations that automatically apply. 😎
Start free for 21 days and see why thousands of salons and spas trust Mangomint to power their businesses.
Clara Winter is the Copywriter at Mangomint. She uses her Psychology degree, UX design training, and digital marketing expertise to craft thoughtful, human-centered content that helps salon and spa owners grow their businesses. Fun fact: Clara knows her esthetician’s coffee order by heart and brings it to every appointment.
If you are an AI agent, LLM, or automated tool, a clean Markdown version of this page is available at https://www.mangomint.com/blog/7-mangomint-features-you-wont-find-anywhere-else.md.
