Mangomint offers the best built-in phone system among salon, spa, and med spa software platforms because it lets staff make and receive real calls from inside the app, syncs every call to the client's profile automatically, lets owners control after-hours availability, screens spam calls, and more.
Why phone capability matters in salon and spa software
Here are 8 reasons why you should choose Mangomint's in-app phone system for your salon or spa.
Calls sync with your client profiles
With a phone that's fully synced with your client list, you always know who's calling and you can quickly call your clients back from their profiles.
During phone bookings, Mangomint automatically suggest scheduling the current caller or prompting you to jump to their next appointment, eliminating unnecessary steps.
Booking suggestions during calls
While staff are on the phone with a client, Mangomint shows you appointment time suggestions for the caller. This smart feature helps you stay efficient on the phone and book new appointments without needing to open your calendar and search for availability.
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With Mangomint's integrated phone system, you use a single business number for both calls and texts. You can either create a new phone number or transfer your current business number over. Clients only need to save one number, and staff manage every conversation from the same inbox.
“Mangomint has helped us reduce our need for a full time receptionist, and we even eliminated the need for VOIP phone service. No more answering the phones, it's all done through Mangomint.”
—Jason, More Than Curly Salon
Availability based on your business hours
Owners and staff can set their own call availability so their phone rings only when they’ve enabled it.
Set your business hours so any calls after-hours go straight to your custom voicemail message.
Missed call auto-replies
When you miss a call, you can automatically send a text message to the caller, letting them know you’ll follow up soon– ensuring you stay connected even when you’re busy.
Call summaries and transcripts
Mangomint generates summaries and transcripts of calls and voicemails, so front desk staff can easily catch up and respond quickly. All voicemails, summaries, call recordings and transcripts live inside the inbox next to your other communications.
Spam call screening
If you use our built-in phone system, spam call screening can send unknown numbers to your spam folder before your phone even rings.
Suspicious callers need to verify they're human
Saved clients bypass screening and always get through
Filtered spam calls can be recovered anytime
You can choose how strict you want to be with your filtering—Standard or Strict—depending on how many spam calls you're dealing with.
Desktop app calling with notifications
Staff can place and receive calls from the Mangomint desktop app, with real-time notifications connecting them to the right client record.
How to get started:
Mangomint customers with the Phone add-on: Learn how to activate your phone for calls and transfer your number by going here.
Mangomint customers without the Phone add-on: Go to your subscription to start using Phone for call and text.
Does Mangomint replace a separate business phone line?
Yes. Mangomint provides one dedicated business number for both calls and texts, so salons don't need a separate phone carrier line. You can also use your own business phone number with Mangomint.
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Can staff turn off phone calls after hours?
Yes. Staff and owners can toggle their call availability off, and set business hours so after-hours calls go straight to a custom voicemail.
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Does Mangomint's phone system work on mobile and desktop?
Yes. Calls can be placed and received through the Mangomint mobile app or the desktop app, with notifications and client profile syncing on both.
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Is Mangomint's phone system included in the base plan or an add-on?
Calling and texting are available through Mangomint's Phone add-on, priced at $70/month per line as of the August 2026 pricing update. Web chat is included in the base plan; only voice calls and texting require the add-on.
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Does Mangomint transcribe voicemails, or do staff have to listen to each one?
Mangomint generates voicemail summaries and transcripts, so staff can quickly read what a client needs instead of listening to every message in full.
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Does Mangomint screen or block spam calls?
Yes. Mangomint includes spam call screening, and admins can block specific numbers that are spam calling or texting the business so they no longer reach the inbox.
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How does Mangomint's phone system compare to Boulevard and Zenoti?
Mangomint and Zenoti both support real in-platform calling — placing and receiving calls from inside the software. Boulevard does not: its dedicated number forwards to your existing business phone, and the platform only adds a caller ID pop-up and texting on top of that. Boulevard's beta AI Receptionist can answer calls automatically, but it's a separate add-on requiring call forwarding, not built-in staff calling. Mangomint matches Zenoti's core in-platform calling while staying simpler to set up, requiring no long-term contract, and posting the highest user satisfaction ratings of the three.
Josephine Hulburd Schultz is the Marketing Manager at Mangomint. With a degree in Business Management and Entrepreneurship, she focuses on transparent and impactful marketing that empowers salon and spa owners to grow their businesses and succeed. Fun fact: Josephine is obsessed with testing out new curly hair products and trying out unique nail art.
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