#1 EMR software for high-performing med spas

Frequently Asked Questions

• Is Mangomint an electronic medical record (EMR)?

  Yes, Mangomint is an electronic medical record software, but with a minimalist, user-friendly approach! We capture all the essential client information medical spas need but without the clunky, clinical interface of traditional medical EMRs. Our design prioritizes a clean stress-free client profile view, ensuring critical data is accessible when needed—without turning your dashboard into a complex medical chart.

• Is Mangomint HIPAA compliant?

  Yes, Mangomint's EMR software is HIPAA compliant, ensuring the utmost protection of sensitive client data. This is a crucial feature we adopted specifically for our med spa customers. Our EMR also includes many features medical spas need to stay compliant, like storing client data and documents for 7+ years.

• Is Mangomint PIPEDA or PHIPA compliant?

  Not yet. We offer all of the necessary protections for sensitive health information, but PIPEDA is much broader in focusing on all types of personal data. While we always treat your client's data with the utmost sensitivity and care, our experts may occasionally encounter this information, such as when troubleshooting your account or helping with setup.

• How much does Mangomint's med spa EMR cost?

  Mangomint's med spa EMR software starts at $245 per month for our HIPAA-compliant plan. View our pricing page for more information.

• Does Mangomint support medical charting?

  Yes! Mangomint's Integrated Forms feature meets the intake and charting needs of medical spas (with full HIPAA compliance). You can customize intake forms and SOAP notes, upload visual templates or client photos, and annotate images. Integrated Forms make gathering client responses easy, too. You can automate response requests, plus seamless collect feedback and signatures from providers, and store saved notes directly in your client's profile.

• What kind of support does Mangomint offer customers?

  Mangomint offers all customers access to our top-rated customer support (always for free). We're here to elevate your experience—whether it's getting set up with Mangomint's EMR or quick questions down the line. You can always connect with a real person (with medical spa expertise) via our live chat, and we typically respond in under 10 minutes. We also offer in-app guidance and recorded video tutorials.

• How do I make the switch to Mangomint's EMR?

  When you're ready to make the switch to Mangomint's EMR, a dedicated support member will guide you through the process step-by-step. Schedule a free demo for more information, or click the chat on this screen to connect directly with a team member who can help.

• How soon can I get my med spa fully up and running on Mangomint?

  Most businesses go live in 14 days or less—some in just a week! Your dedicated onboarding manager will help ensure a smooth, hassle-free transition, and they'll be available to you via video call, phone, and text to get you up and running (and seeing the benefits) ASAP.

• Will I lose my client data when switching?

  No! Our team handles the entire process of transferring your data to Mangomint (for free!). In most cases, we can help you import previous client data, gift cards, inventory, and products from your previous software. No downtime, no stress.

• Where can I find reviews of Mangomint's EMR?

  If you want to hear from med spas using Mangomint, you can find reviews of Mangomint's EMR on sites like Capterra and G2.