The Phone Call dropdown menu now conveniently shows which staff members are currently available to receive calls.

Previously, you could only view your staff members' availability status in your Settings. Now, staff members who have devices enabled to receive incoming calls will appear in the Phone Call dropdown menu—accessible through the Phone Call icon in the navigation bar.

For multi-location businesses, staff will be organized by location and the location currently selected in the calendar will appear at the top of the list.

How to get started with Phone Calls:

The Phone Calls feature is included in our Connect add-on, which includes Phone Calls, Texting, and Web Chat for $75/month (plus $25 for each additional location). Go to your Subscription page to upgrade your plan.

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You can now run a detailed report showing all gift cards sold during a selected time period.

The new Gift Card Sales Details report includes the Gift Card #, any Promotion applied, and other key fields. This makes it simple to look up specific sales or track which promotions are driving gift card purchases.

You’ll find it under Reports > Gift Cards > Gift Card Sales Details.

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We've added some improvements to make managing your form submissions easier. You can now download and print entire form submissions, and you can also download individual images from form submissions.

Export & print full form submissions

You can now download a complete copy of any form. The export includes all fields, photos, image markups, and submission details like the date and submitter. Perfect for saving records, sharing with clients, or printing for documentation.

Download individual images in high resolution

Click the new download icon on any image within a form to save it instantly—no need to export the whole submission.

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Go to Learning Center

Go to Learning Center

We’ve changed the name of the Messages app to Inbox. While we’ve changed the name, the Inbox app currently works the same way as before—no other changes have been made. You will still be able to send text messages, view message history, etc.

We will be adding some exciting new features to the Inbox app in the future! Stay tuned for future announcements where we’ll cover all the details.