URL: https://www.mangomint.com/learn/sending-forms-to-clients/

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[Creating & Requesting Forms](/learn/help-articles/forms-and-charting/creating-and-requesting-forms/)

# Sending Forms to Clients

Once a client form template is enabled, the form will be included in automated messages for clients to complete. Once a client submits a form, the form will not be included in future automated messages.

By default, client forms are **not** included in automated text messages. To change this, open the **Settings** app and select **Automated Messages**. Enable the **Include form requests** toggle for each automated text message.

In addition to completing forms through their automated messages, clients can also complete their forms from the confirmation screen after [booking online](/learn/help-articles/online-booking/) or completing an [Express Booking™](/learn/help-articles/calendar/express-booking/).

You can also locate client forms in the appointment details and select **Send Request** to send the client a text message with a link to fill out the form.

If a client arrives for their appointment but hasn't submitted their forms, they can [fill out the forms in person](/learn/filling-out-client-forms-in-person/).

## Link copiedReminding clients to fill out their formsLink copied

When [building an automated flow](/learn/building-and-activating-a-flow/), you can use the **Before appointment starts** trigger and the [Incomplete forms](/learn/client-filters-for-automated-flows/) condition to check if a client's upcoming appointment has incomplete forms.

If the appointment has incomplete forms, you can automatically send a message to the client with a link that allows them to complete all their forms before their appointment.

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