URL: https://www.mangomint.com/learn/help-articles/calendar/waiting-room/

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[Virtual Waiting Room](/learn/help-articles/calendar/waiting-room/)

# Virtual Waiting Room

With the Virtual Waiting Room, you can keep track of clients who are waiting for their appointment to begin.

- **Check in clients from the calendar:** Front desk staff members can check in clients to the waiting room from the calendar.

- **Client Self Check-In:** Clients with existing appointments can check in to the waiting room themselves using Client Self Check-In. This is helpful for businesses that do not have front desk staff available to check in clients.

When a client is checked in to the waiting room:

- The service provider can be notified that their client is waiting.

- The client can be notified once their service provider is ready to begin the appointment.

To enable the Virtual Waiting Room, open the **Settings** app and select** Calendar & Appointments > Waiting Room**.

To learn more about the Virtual Waiting Room and Client Self Check-In, [watch our on-demand Waiting Room video](/videos/feature-spotlight-check-in-and-waiting-room/).

The articles in this section cover the Virtual Waiting Room, including Client Self Check-In.

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## In this section:

- [Using the Virtual Waiting Room](/learn/waiting-room/)
- [Client Self Check-In](/learn/client-self-check-in/)

## Can't find what you're looking for?

with us to talk to a real person and get your questions answered, or browse our [on-demand videos](/videos/).

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