URL: https://www.mangomint.com/learn/help-articles/automated-flows/

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[Automated Flows](/learn/help-articles/automated-flows/)

# Automated Flows

Flows is a highly flexible tool for automating personalized emails and text messages, ensuring your clients receive the right message at the right time.

By setting up flows based on specific trigger events, you can send tailored messages—including marketing messages—that adapt to each client’s journey.

Once your flows are set up, they run on autopilot, saving you time by sending relevant messages automatically.

- Send **review requests** and **rebooking reminders** to clients.

- Provide custom **pre and post-care instructions** based on booked services.

- Cross-sell and upsell memberships, packages, gift cards, and products.

- Notify your team of key events, such as external form submissions.

- Select from various pre-built flows that can be easily customized.

To enable the **Flows** app, go to **Apps > Manage apps > Flows** and select **Enable**.

To learn more about flows:

- [Book a 1:1 consultation call](https://calendly.com/mangomint/account) with our team. We can help you create flows and learn how to use flows to drive more profit for your business.

- [Watch our on-demand Flows video](/videos/introducing-automated-flows/).

The articles in this section cover flows, including creating flows, viewing flow statistics, and more.

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## In this section:

- [Flows Basics](/learn/flows-basics/)
- [Creating Flows](/learn/help-articles/automated-flows/creating-flows/)
- [Editing and Deactivating a Flow](/learn/editing-and-deactivating-a-flow/)
- [Viewing Flow Details & Statistics](/learn/viewing-flow-details-and-statistics/)
- [Using Form Responses with Flows](/learn/using-form-responses-with-flows/)
- [FAQ: Flows](/learn/faq-flows/)

## Can't find what you're looking for?

with us to talk to a real person and get your questions answered, or browse our [on-demand videos](/videos/).

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