URL: https://www.mangomint.com/learn/faq-client-account-balances/

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[Client Account Balances](/learn/help-articles/clients/client-account-balances/)

# FAQ: Client Account Balances

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  ###### Do client account balances expire after a certain amount of time?

  Client account balances do not expire. Clients have the flexibility to use their account balance at their convenience.

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  ###### Can I view a client’s account balance history?

  To view a client’s account balance history, open the client details and select the **Wallet** tab. Select **View history** to view the client's account balance history.

  You can also view details about a client’s account balance history in the [Client Account Balances](/learn/client-account-balances-reports/) reports.

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  ###### Are account balances visible to clients? Can clients use their account balance to pay in online booking?

  Client account balances are only visible to staff members. Clients cannot use their account balance to pay during [online booking](/learn/help-articles/online-booking/), [Express Booking™](/learn/help-articles/calendar/express-booking/), or [Client Self Checkout](/learn/client-self-check-out/).

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  ###### Are client account balances location-specific?

  Client account balances are not location-specific—they can be used across all your [locations](/learn/business-setup-locations/).

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  ###### Can I use client account balances for IOUs so clients can pay later?

  To allow a client to pay later, you can charge their account balance to create a **negative** account balance. The next time the client begins a checkout, you will be able to see that they have a negative account balance that they need to pay. Clients can [make a deposit into their account balance](/learn/add-to-a-clients-account-balance/#make-a-deposit-into-a-clients-account-balance) to pay their outstanding balance.

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