URL: https://www.mangomint.com/learn/customize-automated-messages/

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# Customizing Automated Messages

This article covers how to add custom text to your automated messages.

Learn more about [enabling and disabling automated messages](/learn/enabling-and-disabling-automated-messages/).

## Link copiedAdd custom text to automated messagesLink copied

To add custom text to an automated message, open the **Settings** app and select **Automated Messages**.

Select an automated message category and select the gear icon next to the message.

Select **Customize** to add custom text as needed.

**Important: **

Your cancellation policy should be added separately by opening the **Settings** app and selecting [Calendar & Appointments > Cancel & Reschedule](/learn/cancellations-and-rescheduling/). Once added, your policy will appear automatically in your corresponding automated messages.

**Note: **

The **Customize** option may not be available for certain automated messages.

You can select the **Preview** tab to preview what the message will look like to clients. You can also send yourself a test by selecting **Send a test** and entering your email address or phone number.

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