URL: https://www.mangomint.com/learn/available-reports/ [Home](/learn/) [Reports](/learn/help-articles/reports/) # Available Reports - - - - - - - - - - - This article covers the available reports in the **Reports** app. To access reports, you must be an Admin user, or you must have the [Can access company reports](/learn/staff-member-permissions/) permission enabled in **Staff Member** settings. ## Link copiedStaff ReportsLink copied [Learn more](/learn/staff-reports/) about each Staff report listed below. | Report | Description | | ------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Service & Product Sales By Staff** | Includes quantities and sales totals for services and products sold by each staff member. | | **Time Clock** | Includes information on staff member working hours. This report is available if the [Time Clock](/learn/help-articles/staff-members/time-clock/) app is enabled. | | **Days Off** | Includes [days off](/learn/set-a-day-off-for-a-staff-member/) for staff members during the selected time period and for the selected [locations](/learn/business-setup-locations/). | ## Link copiedSales ReportsLink copied [Learn more](/learn/sales-reports/) about each Sales report listed below. | Report | Description | | ------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Sales Summary** | Includes quantities and sales totals of services and products for each day. | | **Service Sales** | Includes quantities and sales totals of services. | | **Product Sales** | Includes quantities and sales totals of products. | | **Sales by Time Period** | Includes service and product sales totals grouped by day, week, or month for the selected time period and [locations](/learn/business-setup-locations/). | ## Link copiedRefunds ReportsLink copied [Learn more](/learn/refunds-reports/) about each Refunds report listed below. | Report | Description | | ------------------ | ------------------------------------------------------------------------------------ | | **Refund Summary** | Includes quantities and totals for all refund types. | | **Refund Details** | Includes refund details such as refund number, sale number, refund method, and more. | ## Link copiedOffers ReportsLink copied If the [Offers](/learn/help-articles/offers/) app is enabled for your account, the following Offers reports are available. [Learn more](/learn/offers-reports/) about each Offers report listed below. | Report | Description | | ------------------ | -------------------------------------------------- | | **Offers Usage** | Includes offer usage details. | | **Offers Summary** | Includes a summary of which offers have been used. | ## Link copiedClient Account Balances ReportsLink copied If [Client Account Balances](/learn/help-articles/clients/client-account-balances/) is enabled for your account, the following Client Account Balances reports are available. [Learn more](/learn/client-account-balances-reports/) about each Client Account Balances report listed below. | Report | Description | | --------------------------- | ----------------------------------------- | | **Client Account Usage** | Includes account balance usage details. | | **Client Account Balances** | Includes current client account balances. | | **Client Account Deposits** | Includes account balance deposit details. | ## Link copiedGift Card ReportsLink copied If the [Gift Cards](/learn/help-articles/giftcards/) app is enabled for your account, the following Gift Card reports are available. [Learn more](/learn/gift-card-reports/) about each Gift Card report listed below. | Report | Description | | --------------------------- | ---------------------------------------------------------------------------------- | | **Gift Card Usage** | Includes gift card usage details, including refunded gift card payments. | | **Gift Card Balances** | Includes outstanding gift card balances at the end of the selected day. | | **Gift Card Sales** | Includes quantities and sales totals of gift cards. | | **Gift Card Sales Details** | Includes details for gift card sales, such as the name of the gift card promotion. | ## Link copiedPackages ReportsLink copied If the [Packages](/learn/help-articles/packages/) app is enabled for your account, the following Packages reports are available. [Learn more](/learn/packages-reports/) about each Packages report listed below. | Report | Description | | ------------------------- | ------------------------------------------------- | | **Package Usage** | Includes package usage details. | | **Outstanding Packages** | Includes outstanding package credits as of today. | | **Package Sales** | Includes quantities and sales totals of packages. | | **Package Sales Details** | Includes details for each package sale. | ## Link copiedMembership ReportsLink copied If the [Memberships](/learn/help-articles/memberships/) app is enabled for your account, the following Membership reports are available. [Learn more](/learn/membership-reports/) about each Membership report listed below. | Report | Description | | ----------------------------- | --------------------------------------------------------------------------- | | **Membership Payments** | Includes payments for new memberships and membership renewals. | | **Membership Service Usage** | Includes details for used membership services. | | **Memberships Started** | Includes new memberships that were started within the selected time period. | | **Memberships Cancellations** | Includes canceled memberships within the selected time period. | ## Link copiedPayment ReportsLink copied [Learn more](/learn/payment-reports/) about each Payment report listed below. | Report | Description | | ------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Payment Summary** | Includes quantities and totals of payments by [payment method](/learn/payment-types/). Also includes membership usage and package usage. | | **Payment Details** | Includes payment details for each sale such as payment method, payment amount, and refunds. | | **Cash Drawer Activity** | Includes all cash payments, refunds, cash drawer pay-ins/pay-outs, and manual adjustments to the cash drawer. This report is available if the [Cash Drawer](/learn/help-articles/payments/cash-drawer/) app is enabled. | | **Deposits Collected** | Includes deposits collected via [online booking](/learn/help-articles/online-booking/) or [Express Booking™](/learn/help-articles/calendar/express-booking/). | | **Deposits Used** | Includes used deposits based on their associated sale date. | ## Link copiedInventory ReportsLink copied [Learn more](/learn/inventory-reports/) about each Inventory report listed below. | Report | Description | | ----------------------------- | --------------------------------------------------------------------------------------------------- | | **Cost of Goods** | Includes costs and profits of products. | | **Product Inventory** | Includes the stock of products at the end of the selected day. | | **Product Inventory Changes** | Includes product inventory changes. | | **Product Stock & Usage** | Includes end stock quantities based on sold products, professional use products, and service usage. | ## Link copiedBusiness ReportsLink copied [Learn more](/learn/business-reports/) about each Business report listed below. | Report | Description | | --------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Cashflow** | Includes gross and net totals for cashflow. Includes all cash-equivalent forms of payment including cash, checks, and credit cards. This report ignores non-cash payments such as gift cards and packages. | | **Business Intelligence: Appointments** | Provides insight into appointment metrics such as booked percentage (productivity), pre-bookings, walk-ins, and staff requests. | | **Business Intelligence: Sales** | Provides insight into sales metrics such as average product total per sale for each staff member. | | **Business Intelligence: Forecast** | Provides insight into future business metrics such as productivity and appointments booked. | | **Client Retention** | Specifies how many clients from the selected time period visited again within 90 or 180 days. | | **Appointment Cancellations** | Includes client and appointment details for canceled appointments, deleted appointments, and expired [Express Bookings™](/learn/help-articles/calendar/express-booking/). | ## Can't find what you're looking for? with us to talk to a real person and get your questions answered, or browse our [on-demand videos](/videos/). *** [](/) © Mangomint, Inc. 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