URL: https://www.mangomint.com/learn/adding-phone-numbers/

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[Phone Numbers](/learn/help-articles/business-setup/phone-numbers/)

# Adding and Changing Phone Numbers

To manage your phone numbers, open the **Settings** app and select** Business Setup > Phone Numbers**.

## Link copiedAdditional phone numbersLink copied

By default, your account includes one phone number that is used for all your [locations](/learn/business-setup-locations/) to send:

- [Text messages](/learn/sending-and-receiving-text-messages/)

- [Automated text messages](/learn/help-articles/automated-messages/)

- [Non-marketing flow text messages](/learn/flow-message-types/)

If you have multiple locations, you can add multiple phone numbers. This allows each location to have its own number. You can also assign multiple locations to the same number.

Using multiple phone numbers can be helpful if you have:

- Locations in different area codes.

- Staff members who should only have access to conversations for specific locations. By assigning locations to different phone numbers, staff members will only have access to conversations for the locations enabled for them in **Apps > Staff Members > Locations**.

Learn more about [managing your messages when using multiple phone numbers](/learn/using-multiple-phone-numbers/).

### Link copiedAdding a local phone numberLink copied

You can add up to one local phone number for each physical and virtual location. This number will be used for [text messages](/learn/sending-and-receiving-text-messages/), [automated text messages](/learn/help-articles/automated-messages/), and [non-marketing flow text messages](/learn/flow-message-types/).

To add a local phone number, open the **Settings** app and select **Business Setup > Phone Numbers**.

Select **Add a phone number **and complete the required steps to add the number. You will be able to select a number from the available options and assign it to your locations.

### Link copiedAdding a marketing phone numberLink copied

You can add one marketing phone number for all your locations. This phone number will be used for [text message campaigns](/learn/create-and-send-a-text-message-campaign/) and [marketing flow text messages](/learn/flow-message-types/). This ensures that if clients unsubscribe from marketing texts, they won’t be unsubscribed from appointment-related texts such as booking confirmations and appointment reminders.

To add a marketing phone number, open the **Settings** app and select **Business Setup > Phone Numbers**.

Select **Add a marketing phone number** and complete the phone number registration process. You will need certain information about your business to complete the registration process, including your business EIN and website address. You must enter your active business website (not your online booking link).

After completing the registration process for a marketing phone number, an approval process will be completed through our carrier partner. This approval process can take up to several days. Once the approval process is complete, you may begin using your marketing phone number. If there are any additional delays in the approval process, our support team will contact you.

## Link copiedChanging a phone numberLink copied

**Important: **

If you change a phone number, the previous number will stop working immediately. You will not be able to restore the previous number. After changing phone numbers, text message history will remain in your account and not be deleted.

To change a phone number, open the **Settings** app and select** Business Setup > Phone Numbers**.

Select **Change number** from the "..." menu. You will be able to select a new number from the available options.

Learn how you can also [transfer (port) your phone number to Mangomint from another carrier](/learn/completing-your-phone-call-application/).

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