URL: https://www.mangomint.com/features/call-text-chat/

# Calls, texts, and web chats, all in one place

With our Connect add-on, you can centralize your client communication and stay organized, respond faster, and build stronger client relationships.

Streamline Communication

## Manage all your conversations in one inbox

Get in touch with clients via call, text, and web chat—directly through Mangomint. Quickly scan a client’s entire communication history from a single, organized inbox.

Phone Calls & Voicemail

## Make & receive phone calls

Speak with clients over the phone through the Mangomint mobile app. Call clients to confirm appointment details and view call history at a glance. When the business is closed, automatically send calls to voicemail, then catch up using voicemail summaries and transcripts.

Seamless Desktop Integration

## View live calls on desktop

Keep track of live calls, right from your desktop. A live call indicator lets you easily see who's calling—perfect for front desk staff. Quickly find the right client so you can rebook them or make changes to their upcoming appointment.

Text Messaging

## Text clients from any device

Keep the conversation going and text clients from anywhere using a desktop or mobile device. Answer questions, receive inspiration photos, and personalize every interaction.

Choose Your Phone Number

## Use one number for calls & texts

Simplify the client experience and use the same phone number for calls & texts. Transfer your phone number to Mangomint, or set up a new number.

Web Chat

## Engage with your website visitors

Turn your website visitors into new clients through a live web chat. Answer questions in real time and build trust from the very first interaction. Collect phone numbers so you can reach out directly via call or text.

Track Internal Notes

## Add internal notes to conversations

Boost team collaboration and track client history with internal notes. Use internal notes to track important details that will not be visible to the client.

Customize Staff Permissions

## Manage access to conversations

Stay in control of the conversation with staff member permissions. Choose which staff members can make phone calls and reply to messages. Ensure privacy by hiding client contact information, such as phone numbers and email addresses.

#### Explore Mangomint by business type...

#### [Hair Salons](/solutions/hair-salon-software/)

#### [Med Spas](/solutions/medical-spa-software/)

#### [IV Therapy](/solutions/iv-therapy-software/)

#### [Skincare Studios](/solutions/skincare-studio-software/)

#### [Beauty Studios](/solutions/beauty-studio-software/)

#### [Massage Studios](/solutions/massage-studio-software/)

#### [Hair Removal](/solutions/hair-removal-studio-software/)

#### [Tattoo & Piercing](/solutions/tattoo-piercing-studio-software/)

#### [Nail Salons](/solutions/nail-salon-software/)

#### [Barbershops](/solutions/barbershop-software/)

#### [Wellness Centers](/solutions/wellness-center-software/)

#### [Spas](/solutions/spa-software/)

#### ...or learn more about our features

Scheduling & Payments

#### [Calendar & Scheduling](/features/scheduling/)

#### [Payments & Point-of-Sale](/payments/)

#### [Online Booking](/features/online-booking/)

#### [Express Booking™](/features/express-booking/)

#### [Mobile Apps](/features/mobile-apps/)

Client Relationships

#### [Client Management](/features/client-management/)

#### [Call, Text, & Chat](/features/call-text-chat/)

#### [Memberships & Packages](/features/memberships-and-packages/)

#### [Forms & Charting](/features/integrated-forms/)

#### [Gift Cards](/features/gift-cards/)

Marketing & Automation

#### [Automated Flows](/features/automated-flows/)

#### [Campaigns](/features/campaigns/)

#### [Offers & Discounts](/features/offers-and-discounts/)

#### [Virtual Waiting Room](/features/virtual-waiting-room/)

Management

#### [Retail & Inventory](/features/retail-and-inventory/)

#### [Staff Management](/features/staff-management/)

#### [Reporting](/features/reporting/)

#### [Multi-Location](/features/multi-location/)

#### [Payroll Processing](/features/payroll-processing/)

See more

## Find out if Mangomint is right for you

[Book a live demo](/demo/)[Try it now](/trial/)