URL: https://www.mangomint.com/features/automated-flows/

# Personalized messages that run on autopilot

Set up personalized emails and text messages—including marketing communications—and automatically send them when key events occur in Mangomint.

Automated Communication

## Simplify operations through automated messages

Save time with flows that automatically send rebooking reminders, pre and post-care instructions, review requests, birthday messages, and more. Customize each message with client and appointment details, including the name of the client, service, and staff member.

Automated Flows & Forms

## Use form responses to customize your flows

Use responses on forms to trigger and customize your flows. If a client leaves feedback on a form, you can instantly send those responses to an internal email address. If a staff member suggests products on an internal form, you can send those recommendations straight to the client.

Automated Flows & Memberships

## Elevate the membership experience

Send custom welcome messages to new members based on their membership plan, and send reminders to existing members when their services are about to expire. Encourage new signups by sending clients direct purchase links for specific memberships.

Automated Flows & Offers

## Share exclusive discounts

Encourage bookings by sharing your discounts in your flow messages. You can automatically send discount codes to clients who complete a certain number of appointments, clients with upcoming birthdays, and more.

Internal Automations

## Streamline internal operations

Send messages to an internal email address or phone number to automatically notify your staff when specific services are booked, forms are submitted for approval, clients sign up for a membership, and more.

Pre-Built Flows

## Get started with pre-built flows

Our pre-built flows are available to help you get started. From rebooking reminders to appointment follow-ups, our pre-built flows are fully customizable to fit your needs.

#### Explore Mangomint by business type...

#### [Hair Salons](/solutions/hair-salon-software/)

#### [Med Spas](/solutions/medical-spa-software/)

#### [IV Therapy](/solutions/iv-therapy-software/)

#### [Skincare Studios](/solutions/skincare-studio-software/)

#### [Beauty Studios](/solutions/beauty-studio-software/)

#### [Massage Studios](/solutions/massage-studio-software/)

#### [Hair Removal](/solutions/hair-removal-studio-software/)

#### [Tattoo & Piercing](/solutions/tattoo-piercing-studio-software/)

#### [Nail Salons](/solutions/nail-salon-software/)

#### [Barbershops](/solutions/barbershop-software/)

#### [Wellness Centers](/solutions/wellness-center-software/)

#### [Spas](/solutions/spa-software/)

#### ...or learn more about our features

Scheduling & Payments

#### [Calendar & Scheduling](/features/scheduling/)

#### [Payments & Point-of-Sale](/payments/)

#### [Online Booking](/features/online-booking/)

#### [Express Booking™](/features/express-booking/)

#### [Mobile Apps](/features/mobile-apps/)

Client Relationships

#### [Client Management](/features/client-management/)

#### [Call, Text, & Chat](/features/call-text-chat/)

#### [Memberships & Packages](/features/memberships-and-packages/)

#### [Forms & Charting](/features/integrated-forms/)

#### [Gift Cards](/features/gift-cards/)

Marketing & Automation

#### [Automated Flows](/features/automated-flows/)

#### [Campaigns](/features/campaigns/)

#### [Offers & Discounts](/features/offers-and-discounts/)

#### [Virtual Waiting Room](/features/virtual-waiting-room/)

Management

#### [Retail & Inventory](/features/retail-and-inventory/)

#### [Staff Management](/features/staff-management/)

#### [Reporting](/features/reporting/)

#### [Multi-Location](/features/multi-location/)

#### [Payroll Processing](/features/payroll-processing/)

See more

## Find out if Mangomint is right for you

[Book a live demo](/demo/)[Try it now](/trial/)
